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RSS Subscribe Scheduled Maintenance: Linux Shared Hosting Storage on Auckland Network
Posted on 31/07/13 02:46PM

Due to a memory issue a few days ago on the storage used by the Auckland Shared Linux Hosting Platform, our upstream providers plan to upgrade the 3 storage devices to the latest firmware.

When: Friday 2nd August, 4 AM to 6AM

Impact: Shared Linux hosting on the Auckland Network will be unavailable for approximately 1 hour during this period. This does not afect any other hosting services, or any of our CPanel web hosting plans.

We appreciate your understanding during this upgrade.



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RSS Subscribe Wellington Earthquakes #EQNZ
Posted on 21/07/13 11:14PM

This is just a network announcement regarding the Wellington Earthquakes, and the large Earthquake that struck on Sunday afternoon. These Earthquakes have caused no problems for us. Although our head office is located in the Wellington region, and we certainly felt the earthquakes, it has caused no damage in our office or surrounding area.

The hosting infrastructure where most of our clients websites are hosted, is in professional datacentres in Auckland, well away from both Wellington and Christchurch. So clients can be  assured that websites will not be affected by these earthquakes.

As you maybe aware, the Wellington CBD is closed tommorrow, Monday, due to some damage to buildings in the Wellington CBD. However because our office isn't in the CBD, this will not affect us, so it is business as usual for us.



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RSS Subscribe DDoS Attack July 15th 2013
Posted on 16/07/13 02:37PM

For clients hosted in our Auckland datacentre, you may have noticed yesterday that there was a significant network degradation from 3:45pm until 4:55pm, causing most services to be unreachable.

Whilst our upstream providers are still investigating the issue at this stage it appears one of the platforms at the datacentre was attacked by a significant DDoS (Distributed Denial of Service) attack. This saturated the border routers, making this network inaccessible, affecting other providers too.

Service was restored just before 5pm as our providers mitigated the attack, however customers may have noticed another brief outage at 5:50 as they worked on our border routers.

We sincerely apologise for any disruption caused by this DDoS attack. Whilst our providers still working through analysing this attack, please rest assured that they will be taking steps to enhance our ability to mitigate such events more quickly in the future. 



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RSS Subscribe WordPress 3.5.2 Maintenance and Security Release
Posted on 27/06/13 02:42PM

Wordpress has recently released a new security update, 3.5.2. As we have a lot of wordpress users on our NZ servers, we are letting clients know about this update as a coutesy. 

We would recommend clients update their websites as soon as they are able to, with the new software. If you have a developer administering your website for you, please contact your developer to update the website for you. Please also always make sure you make a full site and database backup before doing a wordpress update just incase the update goes wrong.  More information can be found at http://wordpress.org/news/2013/06/wordpress-3-5-2/



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RSS Subscribe COMPLETED - Emergency Maintenance at 5.30pm today: Shared Mail Platform at Auckland Datacentre
Posted on 25/06/13 06:36PM

UPDATE - 25/06/2013 18:28 NZST (6:30PM)

Maintenance has now been completed. All shared mail services are functioning as expected.

Thank you for your patience and understanding while this work was undertaken and apologizes for any inconvenience caused.



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RSS Subscribe Emergency Maintenance at 5.30pm today: Shared Mail Platform at Auckland Datacentre
Posted on 25/06/13 04:55PM

UPDATE - 25/06/2013 18:28 NZST (6:30PM)

Maintenance has now been completed. All shared mail services are functioning as expected.

Thank you for your patience and understanding while this work was undertaken and apologizes for any inconvenience caused.

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This message only applies to clients on our Premium unmetered hosting plans. 


A critical issue with the Auckland based shared mail platform has been identified. In order to correct this and ensure the consistency of customer data, emergency maintenance will be undertaken by our upstream providers from 17:30 NZST today (5:30PM Tuesday 25th June 2013)

At this time, an estimated duration for this work is not available.



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RSS Subscribe Scheduled Maintenance: Webmail software patches
Posted on 12/06/13 01:45PM

Our providers have scheduled the installation of the latest Atmail software patches on Thursday, 13/06/2013, early morning. The patches address mainly bug fixes and improvements.

Start Time: 13/06/2013 00:00 NZST
End Time: 13/06/2013 00:30 NZST



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RSS Subscribe Problem with Vodafone / ihugs Email servers
Posted on 10/06/13 10:17AM

We have had a few clients contact us in the last few days about problems receiving emails that have been sent from Vodafones / ihugs mail servers. The person sending them the emails instead received a email bounceback to say that their email had been rejected as junkmail, because it had been listed on several realtime blacklists (RBLs). These clients have also contacted Vodafone, but vodafone staff denied the problem was with them. We can assure clients that the problem is definitely with Vodafone, as they are responsible for keeping their IPs clean and getting any RBL blacklistings removed when they do occur.



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