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RSS Subscribe End of life for RV Sitebuilder on our CPanel servers
Posted on 15/08/13 12:42AM

We have decided to phase out RV Site builder on our servers, and we have ceased advertising it as a feature. RV Site builder is a third party sitebuilder on our CPanel web hosting plans. We are phasing it out for a number of reasons, but mainly because it hasn't been as reliable as it should be, and it has high support costs. It has also only had very limited uptake, so there are very few websites that use it. There are also now far better CMS options out there now, such as Concrete 5, CMS Made Simple and Wordpress, which are relatively easy to setup, and can have far more features. These weren’t available or as easy to use when we first introduced RV Sitebuilder.

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RSS Subscribe Urgent maintenance on shared mail platform tonight on Auckland network
Posted on 13/08/13 07:19PM

Date: 13/08/2013 23:30 - 14/08/2013 00:30

Services affected: Inbound and Outbound mail delivery.

Our upstream providers wish to advise customers that the shared mail platform will be undergoing maintenance this evening. During this period mail delivery will be delayed both inbound and outbound. Users may also experience password authentication problems during this time. If prompted for a password please leave your existing password entered and retry again later.

We thank you for your understanding in this matter.

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RSS Subscribe Network Maintenance to Auckland Datacentre
Posted on 11/08/13 01:28PM

Urgent Network Maintenance

An issue has been identified with a core component of the Auckland network. To avoid impact to customers, an urgent network outage has been scheduled to allow engineers to rectify the problem. 


This work has been scheduled between Sunday 11 August 2013 Midnight (00:00 NZST) and 
Monday 12 August 2013 02:00 NZST.

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RSS Subscribe Changes to Domain Expiry Reminder Emails
Posted on 07/08/13 03:12PM

Due to a change to ICANN (global domain governance) regulations, our registrar is expanding reminder emails so that they all include the registrant contact. 

Historically, they've provided reminder emails at 60 days, 30 days, 15 days and 2 days to the Billing Contact on your domains, with the 2 days reminder also copied to the Registrant Contact.

From 21st August 2013, they will send all reminder emails to both Billing and Registrant Contact.

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RSS Subscribe Scheduled Maintenance: Linux Shared Hosting Storage on Auckland Network
Posted on 31/07/13 02:46PM

Due to a memory issue a few days ago on the storage used by the Auckland Shared Linux Hosting Platform, our upstream providers plan to upgrade the 3 storage devices to the latest firmware.

When: Friday 2nd August, 4 AM to 6AM

Impact: Shared Linux hosting on the Auckland Network will be unavailable for approximately 1 hour during this period. This does not afect any other hosting services, or any of our CPanel web hosting plans.

We appreciate your understanding during this upgrade.

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RSS Subscribe Wellington Earthquakes #EQNZ
Posted on 21/07/13 11:14PM

This is just a network announcement regarding the Wellington Earthquakes, and the large Earthquake that struck on Sunday afternoon. These Earthquakes have caused no problems for us. Although our head office is located in the Wellington region, and we certainly felt the earthquakes, it has caused no damage in our office or surrounding area.

The hosting infrastructure where most of our clients websites are hosted, is in professional datacentres in Auckland, well away from both Wellington and Christchurch. So clients can be  assured that websites will not be affected by these earthquakes.

As you maybe aware, the Wellington CBD is closed tommorrow, Monday, due to some damage to buildings in the Wellington CBD. However because our office isn't in the CBD, this will not affect us, so it is business as usual for us.

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RSS Subscribe DDoS Attack July 15th 2013
Posted on 16/07/13 02:37PM

For clients hosted in our Auckland datacentre, you may have noticed yesterday that there was a significant network degradation from 3:45pm until 4:55pm, causing most services to be unreachable.

Whilst our upstream providers are still investigating the issue at this stage it appears one of the platforms at the datacentre was attacked by a significant DDoS (Distributed Denial of Service) attack. This saturated the border routers, making this network inaccessible, affecting other providers too.

Service was restored just before 5pm as our providers mitigated the attack, however customers may have noticed another brief outage at 5:50 as they worked on our border routers.

We sincerely apologise for any disruption caused by this DDoS attack. Whilst our providers still working through analysing this attack, please rest assured that they will be taking steps to enhance our ability to mitigate such events more quickly in the future. 

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RSS Subscribe WordPress 3.5.2 Maintenance and Security Release
Posted on 27/06/13 02:42PM

Wordpress has recently released a new security update, 3.5.2. As we have a lot of wordpress users on our NZ servers, we are letting clients know about this update as a coutesy. 

We would recommend clients update their websites as soon as they are able to, with the new software. If you have a developer administering your website for you, please contact your developer to update the website for you. Please also always make sure you make a full site and database backup before doing a wordpress update just incase the update goes wrong.  More information can be found at http://wordpress.org/news/2013/06/wordpress-3-5-2/

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