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Posted on 26/06/12 04:05PM

Below is Orcons MIR for the unscheduled outage that occurred yesterday that knocked out our websites and also some of our clients. Please note that this was a Datacentre issue with our NZ providers Orcon.

WHEN DID IT START 25/06/2012 16:47

WHEN DID IT END 25/06/2012 18:33

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RSS Subscribe SCHEDULED MAINTENANCE - CPanel Server upgrades - Server Reboots to kernel 3.3.X series
Posted on 18/06/12 04:24PM

The data centre are going to be rebooting a group of servers over the next few days. Reboots are scheduled to start from 10 PM US pacific time on each day. The purpose of this reboots is to update the kernel running on each server to the latest stable one (3.3.x series) with security patches applied. The version of the kernel running on the servers are relatively old and needs to be updated. By rebooting the server to the latest updated kernel series, all servers will be more secure and free from kernel level vulnerabilities.

We expect these to go quite smoothly, with an average downtime of 5 mins each. There will be staff onsite in case of problems. Certain servers can enter into force filesystem check upon reboot and in that case, there maybe downtime close an hour depending upon the pace in which the filesystem check proceeds.

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RSS Subscribe Windows Updates 14/06/2012
Posted on 12/06/12 10:42PM

We have scheduled Windows updates on most of our servers, starting at 10PM this coming Thursday night (14/06/2012) and completing on Friday (15/06/2012) morning at 4AM. We anticipate up to 60 minutes of downtime during this period and apologise for the inconvenience.

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RSS Subscribe Scheduled Maintenance: Webmail software patches
Posted on 17/05/12 03:44PM

This announcement only applies to our Corporate and Business plan users

Our providers have scheduled the installation of the latest Atmail software patches todat after midnight. The patches are a major release update containing more than 100 fixes and improvements to the Atmail system.

Start Time: 18/05/2012 00:00 NZST
End Time: 18/05/2012 01:00 NZST

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RSS Subscribe O.S Updates on the Shared Linux cluster
Posted on 17/05/12 02:54PM

This announcement only applies to our Corporate and Business plan users

On Tuesday, 29th May our upstream providers will be upgrading our the Shared Linux cluster in order to keep it secure. The upgrade will be to the Operating System itself, and will not change the PHP version.

However, some underlying OS packages will be upgraded - for example 'imagemagick' - and it's possible this may affect some customer websites.

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RSS Subscribe Telecom / Xtra Outgoing SMTP email issues
Posted on 08/05/12 05:20PM

We have had a few clients contact us who have said that they are having trouble sending emails, and they are using Telecom / Xtras SMTP servers to send their domain based email. We believe this is a known problem with telecoms Yahoo service provider. If you are having trouble, please contact them about resolving this
Alternatively you can also use our SMTP servers to send out email, if your hosting plan supports it. Details on setting it up can be found at http://loungenetwork.co.nz/faqman/index.php?op=view&t=90

If you are not one of our clients, but are reading this because you are a Telecom / Xtra customer, and trying to find a solution to this problem, please contact us if you want to move your hosting to our servers. We do provide SMTP servers with most of our hosting plans, which allows you to bypass your ISP when it comes to sending emails. You can contact us at http://www.loungenetwork.co.nz/contact.php

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RSS Subscribe Scheduled Maintenance: Shared Mail Platform 09/05/12
Posted on 02/05/12 02:25PM

Our providers will be carrying out maintenance on the Shared Mail platform, at the Albany Datacentre, on 09/05/2012 between the hours of 12:00am and 2:00am. This only applies to clients on our Unmetered hosting plans, and not to clients on our CPanel plans.

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RSS Subscribe New control panel for ourUnmetered NZ based hosting plans - Coming Soon!
Posted on 18/04/12 04:47PM

We are pleased to announce that our providers are working flat out to create a new hosting Control Panel for our Unmetered web hosting plans. Once it is ready we will provide an update on this page.

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