Lounge Network New Zealand
Lounge Network News and Network Status
Welcome to our Latest News and Network Status Page

This page keeps our clients up to date with what is happening on our hosting network. All of our clients should regularly check this page for any announcements we make. Our 'Latest News' is displayed in the left hand column below. 'Unscheduled Maintenance' on the server network, is displayed in the right hand column below. Clients can also subscribe to our free RSS newsfeed services below, which will automatically deliver you our announcements via your newsfeed reader software (eg Outlook), via Live Bookmarks in your web browser, or via your mobile phone (via an RSS news reader). More information can be found here.

RSS Subscribe Subscribe to our Latest News RSS Feed RSS Subscribe Subscribe to our Unscheduled Maintenance RSS Feed

All the servers we use are hosted by professional datacentres, and managed 24x7 by their professional technicians and server administrators. In the event of a web hosting problem with one of the servers or server networks, it may not immediately appear on this page, however the datacentre technicians will usually have already identified the issue, and will be working on resolving it as soon as they can. Please don't be alarmed if there currently appears to be an issue with a server, but it doesn't yet appear on this page, as we operate this page independently from the datacentres. This page will also normally only be updated during normal New Zealand business hours.

If you are experiencing an issue with your Website Hosting or Email, please also check our Troubleshooting Your Website FAQs or our Troubleshooting Your Email FAQs, to make sure that the problem isn't at your end or with your ISP, home/office network, or your computer..
RSS Subscribe Latest News:

RSS Subscribe SCHEDULED MAINTENANCE - Scheduled MySQL Server Maintenance on Auckland Web Hosting Servers
Posted on 26/05/14 01:40PM

Dear Customers,

We are writing to advise that we have scheduled security patching that will require reboots for some of our mysql servers during the following period.


Start Time: 28/05/2014 00:00 NZDT
End Time: 28/05/2014 02:00 NZDT


The following database servers will be affected


mysql3

We thank you for your understanding while this working is completed and apologise for any inconvenience caused.






RSS Subscribe SCHEDULED MAINTENANCE - Mail storage migration on Auckland Web Hosting Servers
Posted on 13/05/14 02:29PM

Dear Customers,

We have scheduled a maintenance window to perform mail storage migration on Thursday morning, starting at midnight. This will improve mail performance on the storage servers.

Start Time: 15/05/2014 00:00 NZST
End Time: 15/05/2014 03:00 NZST

During this maintenance window POP3 and IMAP will be unavailable.

Please bear with us while these changes are made, to improve overall email service.

We thank you for your understanding while this work is completed, and apologise for any inconvenience caused.






RSS Subscribe .kiwi Domain Names Now Available
Posted on 01/05/14 04:34PM

As of the 1st May, .kiwi domains can now be registered from the Lounge Network. For you or your customers this might be a great opportunity to own a piece of digital real estate that’s been unattainable under .co.nz. You might also be interested in protecting your intellectual property under the new TLD. 

We are one of only a handful offering .kiwi from it’s launch date of 1st May.  You are able to register .kiwi domains in your usual way from 1st May though our Domain Manager at www.domains.loungenetwork.co.nz

The .kiwi launch brings more choice and wider availability with a uniquely New Zealand feel.

Here’s to more choice for kiwi domains!






RSS Subscribe SCHEDULED MAINTENANCE - Mail storage migration on Auckland Web Hosting Servers
Posted on 28/04/14 09:56PM

Our Upstream Providers will be migrating email users between hosting platforms, to balance load and provide an increase in performance.

This will be happening between Midnight 29/4/2014 (going in to 30/4/2014) and 3:00am 30/4/2014.

This will affect some of our customers as their mail will be unavailable during the move.

 Please bear with us while these changes are made, to improve overall email service.





RSS Subscribe OpenSSL Vulnerability - Auckland Servers Not Affected
Posted on 09/04/14 07:04PM

On 7th April 2014 a patch was released to OpenSSL to fix a newly-discovered vulnerability to OpenSSL versions 1.0.1 through 1.0.1f. Nicknamed "Heartbleed" the weakness allows anyone on the Internet to steal information normally protected by SSL/TSL encryption. The bug compromises the secret keys used to identify the provider and encrypt traffic, allowing potential attackers to eavesdrop on communications and impersonate services and users.


We would like to assure customers on our New Zealand  Hosted  (hosted in Auckland) Web Hosting plans, that they are not affected by this.


For more information on the vulnerability please visit http://heartbleed.com/






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If you would like to receive our 'Lastest News' announcements in your inbox, please subscribe to our new RSS Newsfeed service by clicking the newsfeed link below. Most of the latest browsers such as Firefox, Internet Explorer and Opera now have inbuilt RSS newsfeed readers. As do mobile phones and mobile apps.

 

RSS Subscribe Unscheduled Server Maintenance:

RSS Subscribe Spamcop spam scanning service failure affecting some email accounts
Posted on 01/02/21 11:00AM

Dear Customers,
 
Please note that due to a Spamcop spam scanning service failure, our upstream providers are experiencing an email sending outage on some of the email accounts. This is a Global issue affecting email providers all over the world that use Spam Cop. It is affecting the New Zealand based hosting network, and as Spamcop is a third party service, it is outside of our upstream providers control. Our upstream providers technical team are monitoring the situation closely and have been assured by their third party provider that it should be corrected soon however there is no ETA on this.This page will be updated.
 
--UPDATE--

This appears to have now been resolved. Apparently the cause was Cisco / Spamcops domain expiring, and a delay by Cisco in renewing it. Due to this, it resulted in propagation delays across the internet and during this time some emails were bouncing any others weren't . It is still possible that some emails from some email providers may still bounce depending on when they last flushed their DNS cache. This should correct itself over the next few days as DNS caches update themselves across all providers around the world. Cisco and Spamcop are a third party spam filtering service that email providers all over the world use to reduce the amount of spam that email servers get, so this has affected email users and providers all over the world. 

--UPDATE--

Please note that this email outage issue is now resolved. Cisco, the upstream provider with the SpamCop email solution acknowledged fault due to a domain expiry. Read more at https://www.bleepingcomputer.com/news/security/spamcop-anti-spam-service-suffers-an-outage-after-its-domain-expired/

 

 
Thank you.




RSS Subscribe Happy Christmas and New Year for 2020/2021
Posted on 20/12/20 04:24PM

Happy Christmas and New Year for 2019/2020. We hope you have a great holiday break.

Our team will also be having a break, so our office will be closed between the 24th December until the 18th January. We will be offering limited email support during this period. If you however need emergency support during this period, please use the emergency support form (charges will apply). The servers will be continued to be monitored 24/7/365 as per normal, in case of any problems with servers or the network during this time.
 
We would like to wish all our clients a safe and enjoyable holiday over the Christmas and New Year break.
 
Merry Christmas
 
Kind Regards
The Team @ Lounge Network.




RSS Subscribe Wellington Earthquakes and Office disruptions
Posted on 14/11/16 01:36PM

As you may already know Wellington and upper parts of the South Island were rocked by a severe earthquake this morning, causing quite a bit of damage. The regions continues to be rocked by severe aftershocks. We hope everyone is safe and ok across NZ.

Our main office has been disrupted by the Wellington earthquakes. As a result of the quakes, we have had periods of no power or internet  access. So this may affect our ability to respond to enquiries during this time. We may have more power outages as aftershocks continue to strike our offices. 

Our web hosting services however are not affected in anyway. The servers are housed in professional datacentres in Auckland, Wellington and overseas, and are designed to withstand these types of earthquakes. So please bear with us during this time.






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If you would like to receive 'Unscheduled Maintenance' announcements in your inbox, please subscribe to our new RSS Newsfeed service by clicking the newsfeed link below. Most of the latest browsers such as Firefox, Internet Explorer and Opera now have inbuilt RSS newsfeed readers. As do mobile phones and mobile apps.


Network / Server Status:
Should a web hosting issue occur, and it doesn't appear above then we may post it below under the specific Network / Server that is having an issue.
Albany Server Network:
Housed in the Albany Datacentre, in Auckland, New Zealand.

Currently there are no reported issues on this server network.



Linux Server Network Cluster

Currently there are no reported issues on this server network.


Windows Servers

Currently there are no reported issues on this server network.


Orcon Server Network:
Housed in the Orcon Datacentre, in Wellington, New Zealand.

Currently there are no reported issues on this server network.


Libra Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.


Concorde Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.


Nitrogen Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.




Carbon Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.



 




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