Lounge Network New Zealand
Lounge Network News and Network Status
Welcome to our Latest News and Network Status Page

This page keeps our clients up to date with what is happening on our hosting network. All of our clients should regularly check this page for any announcements we make. Our 'Latest News' is displayed in the left hand column below. 'Unscheduled Maintenance' on the server network, is displayed in the right hand column below. Clients can also subscribe to our free RSS newsfeed services below, which will automatically deliver you our announcements via your newsfeed reader software (eg Outlook), via Live Bookmarks in your web browser, or via your mobile phone (via an RSS news reader). More information can be found here.

RSS Subscribe Subscribe to our Latest News RSS Feed RSS Subscribe Subscribe to our Unscheduled Maintenance RSS Feed

All the servers we use are hosted by professional datacentres, and managed 24x7 by their professional technicians and server administrators. In the event of a web hosting problem with one of the servers or server networks, it may not immediately appear on this page, however the datacentre technicians will usually have already identified the issue, and will be working on resolving it as soon as they can. Please don't be alarmed if there currently appears to be an issue with a server, but it doesn't yet appear on this page, as we operate this page independently from the datacentres. This page will also normally only be updated during normal New Zealand business hours.

If you are experiencing an issue with your Website Hosting or Email, please also check our Troubleshooting Your Website FAQs or our Troubleshooting Your Email FAQs, to make sure that the problem isn't at your end or with your ISP, home/office network, or your computer..
RSS Subscribe Latest News:

RSS Subscribe Increase in Spam from Telecom / Xtra / Yahoo email accounts
Posted on 09/02/13 10:06PM

There has been a noticeable increase in spam being received from Telecom NZ email addresses. These include email accounts ending in @xtra.co.nz , yahoo.co.nz etc, and usually includes a link to malware. We suggest deleting these emails immediately, and do not click on any links in the email. Should you click on the email, make sure you do a full malware scan on your PC, as it could potentially cause a compromise on your hosting and email accounts.

This is not something that is affecting our services, but a general problem that is currently occurring on the Internet at the moment. Apparently Telecom are currently investigating the problem.

Therefore if you are receiving a lot of spam from email addresses ending in @xtra.co.nz, or @yahoo.co.nz, this will be the reason, and please delete them. Please contact Telecom for more information by googling 'telecom nz'.



RSS Subscribe New web server and new MySQL 5.5 database cluster
Posted on 07/02/13 10:40PM

This message applies only to clients on our Unmetered Corporate and Business Class Hosting Plans.

On Monday the 11th of February we will add a new web server to the PHP 5.3 cluster bringing the total to 4. We will also add support for a third MySQL cluster to the Control Panel. The new cluster runs MySQL 5.5. The changes will be introduced from 9AM.

We do not anticipate any problems during the introduction of the servers.



RSS Subscribe CPanel server hardware upgrades.
Posted on 02/02/13 04:05PM

We are pleased to announce that all our CPanel servers have had their hardware upgraded over recent months, as part of our regular updating schedule. This will allow the reliability and performance of the servers to remain at their very high levels. The continued reliability of our services is very important to us, and we are pleased to be one of the most reliable and longest established hosting providers in New Zealand, now being in our 12th year of business.



RSS Subscribe Atmail Webmail Upgrades for the 01/02/2013
Posted on 30/01/13 05:06PM

This announcement applies to clients on our Corporate and Business class hosting plans.
We are pleased to announce that we have scheduled the installation of the latest Atmail software on Friday, 01/02/2013. This is a major release update containing:

-New Atmail 7 theme
-Faster performance for big mailboxes
-Tons of improvements and fixes


Start Time: 01/02/2013 00:00 NZDT
End Time: 01/02/2013 01:00 NZDT

During this maintenance window our current Atmail installation will be unavailable for the duration of the update. Horde webmail, POP and IMAP services will continue to be available throughout the maintenance window, with no expected disruption.

We thank you for your understanding while this work is completed, and apologise for any inconvenience caused.


RSS Subscribe Seasons Greetings for 2012/2013
Posted on 20/12/12 06:50PM

As 2012 draws to a close we would like to thank all of our clients for hosting their websites with us.

We've made some big changes in 2012, mainly to the backend systems. This includes updating most of our web hosting plans to give more value to clients. We have also updated most hosting control panels, and there have also been significant server and network upgrades, leading to hosting reliability that is even better than ever. We are proud to now have one of the most reliable hosting platforms operating in NZ.

2012 also saw us enter our 12th year in business, now making us one of NZ's longest established 100% NZ owned hosting providers. We would like to thank clients for continuing to support a 100% NZ owned company. Supporting a 100% NZ company means that all the profits we make, remain in NZ, and as a result, we pay our fair share of tax to support the NZ economy.

Our main office will be closed between the 22nd December until the 7th January. We will be offering limited support during this period. If you however need emergency support, please use the emergency support form (charges apply)

We would like to wish all our clients a safe and enjoyable holiday over the Christmas and New Year break.

Merry Christmas

Kind Regards

The Team @ Lounge Network.




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If you would like to receive our 'Lastest News' announcements in your inbox, please subscribe to our new RSS Newsfeed service by clicking the newsfeed link below. Most of the latest browsers such as Firefox, Internet Explorer and Opera now have inbuilt RSS newsfeed readers. As do mobile phones and mobile apps.

 

RSS Subscribe Unscheduled Server Maintenance:

RSS Subscribe Network issue at CPanel hosting datacentre.
Posted on 04/08/17 10:55AM

One of the Datacentres ISPs had a router go down at approximately 10:38am, which meant traffic was automatically rerouted, but caused very high traffic loads. When they notice this issue, they shut them down and it took 180 seconds for routes to re-converge to our other carriers, and it should have been fully resolved by 10:42am. This resulted in less than 5 minutes of network downtime, before it was fully resolved. We apologise for any inconvenience





RSS Subscribe Wellington Earthquakes and Office disruptions
Posted on 14/11/16 01:36PM

As you may already know Wellington and upper parts of the South Island were rocked by a severe earthquake this morning, causing quite a bit of damage. The regions continues to be rocked by severe aftershocks. We hope everyone is safe and ok across NZ.

Our main office has been disrupted by the Wellington earthquakes. As a result of the quakes, we have had periods of no power or internet  access. So this may affect our ability to respond to enquiries during this time. We may have more power outages as aftershocks continue to strike our offices. 

Our web hosting services however are not affected in anyway. The servers are housed in professional datacentres in Auckland, Wellington and overseas, and are designed to withstand these types of earthquakes. So please bear with us during this time.






RSS Subscribe Auckland Wide Intermittent Network Issue - Resolved
Posted on 05/08/16 01:41PM

 

We are aware that there are currently intermittent network issues in the Auckland region affecting all providers. This is affecting some customers from accessing systems on the Lounge Networks, and the wider internet. Our network engineers are monitoring this issue and working with upstream providers where appropriate to minimise the impact on our customers.

Update: Our upstream has confirmed that this issue is now resolved.





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If you would like to receive 'Unscheduled Maintenance' announcements in your inbox, please subscribe to our new RSS Newsfeed service by clicking the newsfeed link below. Most of the latest browsers such as Firefox, Internet Explorer and Opera now have inbuilt RSS newsfeed readers. As do mobile phones and mobile apps.


Network / Server Status:
Should a web hosting issue occur, and it doesn't appear above then we may post it below under the specific Network / Server that is having an issue.
Albany Server Network:
Housed in the Albany Datacentre, in Auckland, New Zealand.

Currently there are no reported issues on this server network.



Linux Server Network Cluster

Currently there are no reported issues on this server network.


Windows Servers

Currently there are no reported issues on this server network.


Orcon Server Network:
Housed in the Orcon Datacentre, in Wellington, New Zealand.

Currently there are no reported issues on this server network.


Libra Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.


Concorde Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.


Nitrogen Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.




Carbon Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.



 




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