Lounge Network New Zealand
Lounge Network News and Network Status
Welcome to our Latest News and Network Status Page

This page keeps our clients up to date with what is happening on our hosting network. All of our clients should regularly check this page for any announcements we make. Our 'Latest News' is displayed in the left hand column below. 'Unscheduled Maintenance' on the server network, is displayed in the right hand column below. Clients can also subscribe to our free RSS newsfeed services below, which will automatically deliver you our announcements via your newsfeed reader software (eg Outlook), via Live Bookmarks in your web browser, or via your mobile phone (via an RSS news reader). More information can be found here.

RSS Subscribe Subscribe to our Latest News RSS Feed RSS Subscribe Subscribe to our Unscheduled Maintenance RSS Feed

All the servers we use are hosted by professional datacentres, and managed 24x7 by their professional technicians and server administrators. In the event of a web hosting problem with one of the servers or server networks, it may not immediately appear on this page, however the datacentre technicians will usually have already identified the issue, and will be working on resolving it as soon as they can. Please don't be alarmed if there currently appears to be an issue with a server, but it doesn't yet appear on this page, as we operate this page independently from the datacentres. This page will also normally only be updated during normal New Zealand business hours.

If you are experiencing an issue with your Website Hosting or Email, please also check our Troubleshooting Your Website FAQs or our Troubleshooting Your Email FAQs, to make sure that the problem isn't at your end or with your ISP, home/office network, or your computer..
RSS Subscribe Latest News:

RSS Subscribe New .kiwi.nz domain extension approved
Posted on 24/08/12 04:20PM

The .kiwi.nz domain has been approved by internet NZ, and will be available for pre registration from 10am on Tuesday, 11 September 2012. All going well it should be available to the general public shortly after this from inside our Domain Manager system at http://www.domains.loungenetwork.co.nz. However according to the media release, there is a 500 minimum registration threshold before they will be activated, so if that is not achieved, .kiwi.nz will not become active.

Media release from internet NZ below


InternetNZ (Internet New Zealand Inc) is pleased to announce that it has approved the creation of a new second level domain in the .nz domain name space - .kiwi.nz. This expands the range of choice New Zealanders have in the domain name market and means that people will soon be able to register personalised domain names ending in .kiwi.nz.
The implementation of .kiwi.nz is being managed by InternetNZ’s subsidiary company the Domain Name Commission Ltd. Authorised .nz registrars will be able to take registrations for these names from 10am on Tuesday, 11 September 2012.

Domain Name Commissioner Debbie Monahan describes the .kiwi.nz application as fitting perfectly with its previously published criteria for new second-level domains. Under its current policy, a new second level domain can be created if it:

· represents an identifiable, significant community of interest.
· represents an on-going and long-lived community of interest.
· does not conflict with, duplicate or cause confusion about, any existing second-level domain and is a useful addition to the current DNS (Doman Name System) hierarchy.
· uses a name to represent the domain that is an obvious derivative of a word that properly describes the community of interest, e.g. .org.nz for organisation, or a complete word, e.g. .maori.nz.
· does not bring the .nz domain name space into disrepute.

InternetNZ President Frank March says, “The .kiwi.nz application clearly met these requirements and should be an option for .nz registrants. The InternetNZ Council agreed that it met all the policy requirements and so approved it. We congratulate the Domain Name Commission for undertaking an open and transparent consultation process with the community.”

“The policy for evaluating a new second-level domain takes into account existing second-level domains in .nz but not possible future changes, such as direct registration under .nz (which is currently being consulted on) or new generic Top Level Domains that may or may not be introduced at some point in the future.”

The application for the creation of .kiwi.nz was received in April 2012. A 25-day period of public consultation followed, with 14 submissions received. After considering these submissions, the Domain Name Commission recommended to InternetNZ that the domain be created.

Monahan says that as part of introducing a new .nz second level domain, a threshold of registrations must be received before the domain is made active.

“We encourage those interested in securing a .kiwi.nz registration to contact a .nz registrar and ask what they need to do to obtain the name of their choice in the .kiwi.nz zone.

“Registrars will advise prospective registrants that if the threshold of 500 for .kiwi.nz is not met, .kiwi.nz will not be made active and they won’t have their name but we think it is a great opportunity for people to get a true ‘kiwi’ tone into their domain names,” she says.




RSS Subscribe 3rd nameserver added: ns3.nameserver.net.nz
Posted on 20/08/12 09:34PM

We've added a third nameserver for users of our Corporate and Business Hosting plans, as well as our parked domains - ns3.nameserver.net.nz.

Any domains that already use both ns1.nameserver.net.nz and ns2.nameserver.net.nz set as the default nameserver setting, and are also registered with us, will automatically have their third name server set to ns3.nameserver.net.nz tomorrow morning (21/08/2012). If your domain is registered elsewhere you can add this new nameserver manually.

We do not expect any negative impact from this change, which adds redundancy.

Our Nameservers are as follows:
ns1.nameserver.net.nz 119.47.119.1
ns2.nameserver.net.nz 66.29.25.63
ns3.nameserver.net.nz 118.127.36.80



RSS Subscribe Windows Server Updates 12/07/2012
Posted on 10/07/12 03:21PM

Details

We have scheduled Windows updates on most of our servers, starting at 10PM this coming Thursday night (12/07/2012) and completing on Friday (13/07/2012) morning at 4AM. We anticipate up to 60 minutes of downtime during this period and apologise for the inconvenience.


The following shared servers will be affected:

MW1
MW2
MW3
MsSQL1
MsSQL2


RSS Subscribe Lots of Updates to the CPanel servers...
Posted on 09/07/12 04:47PM

We have made lots of updates to the CPanel servers recently.

You may have noticed that CPanel now looks a bit different when logging in, and this is because the software has had a major update.

We have also updated our website builder software, RV Site builder, to the newest version. This is now at version 5. RV site builder is a great way to setup a free website in your hosting account, with no web design knowledge required, as you build it in your web browser.

We have now also added the option for full DNS Zone File modifications from inside CPanel, using the 'Advance DNS Zone Editor'. So if you need to make those changes, you can now do this all yourself using the self service system.



RSS Subscribe MAJOR INCIDENT REPORT AT THE ORCON DATA CENTRE
Posted on 26/06/12 04:05PM

Below is Orcons MIR for the unscheduled outage that occurred yesterday that knocked out our websites and also some of our clients. Please note that this was a Datacentre issue with our NZ providers Orcon.

WHEN DID IT START 25/06/2012 16:47

WHEN DID IT END 25/06/2012 18:33


WHAT HAPPENED?
Majority of services on Orcon housed servers were inaccessible

WHO DID IT AFFECT?
Orcon housed server (everything apart from cloud hosting).

HOW DID WE FIX IT?
Hard reset of Orcon core firewall (tyrant.orcon.net.nz).
Due to no out of band management access, we have called the Datacom remote hands to reboot the machine.

WHAT CAUSED IT?
Restarting the BGP daemon on tyrant.Orcon.net..nz caused it to kernel panic.


WAS THIS CAUSED BY WORK BEING UNDERTAKEN? IF UNSCHEDULED DESCRIBE WORK. IF SCHEDULED INCLUDE CR#.
The BGP was restarted to attempt to fix BGP issues on Orcon network. There are BGP inconsistencies that need to be addressed, as there are routing problems which started since early morning of 25/06/2012. The specific issue which resulted in restart of BGP on tyrant.orcon.net.nz (which is not resolved yet) is where the cloud firewall cannot access its database due to routing issue on one of the core routers.


WHAT ARE WE GOING TO DO TO STOP THIS HAPPENING IN THE FUTURE?
Review the need for BGP for local routing inside of Orcon network, and replace BGP with static routes for local network.
Retire Orcon infrastructure.



Previous 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 Next


If you would like to receive our 'Lastest News' announcements in your inbox, please subscribe to our new RSS Newsfeed service by clicking the newsfeed link below. Most of the latest browsers such as Firefox, Internet Explorer and Opera now have inbuilt RSS newsfeed readers. As do mobile phones and mobile apps.

 

RSS Subscribe Unscheduled Server Maintenance:

RSS Subscribe Network issue at CPanel hosting datacentre.
Posted on 04/08/17 10:55AM

One of the Datacentres ISPs had a router go down at approximately 10:38am, which meant traffic was automatically rerouted, but caused very high traffic loads. When they notice this issue, they shut them down and it took 180 seconds for routes to re-converge to our other carriers, and it should have been fully resolved by 10:42am. This resulted in less than 5 minutes of network downtime, before it was fully resolved. We apologise for any inconvenience





RSS Subscribe Wellington Earthquakes and Office disruptions
Posted on 14/11/16 01:36PM

As you may already know Wellington and upper parts of the South Island were rocked by a severe earthquake this morning, causing quite a bit of damage. The regions continues to be rocked by severe aftershocks. We hope everyone is safe and ok across NZ.

Our main office has been disrupted by the Wellington earthquakes. As a result of the quakes, we have had periods of no power or internet  access. So this may affect our ability to respond to enquiries during this time. We may have more power outages as aftershocks continue to strike our offices. 

Our web hosting services however are not affected in anyway. The servers are housed in professional datacentres in Auckland, Wellington and overseas, and are designed to withstand these types of earthquakes. So please bear with us during this time.






RSS Subscribe Auckland Wide Intermittent Network Issue - Resolved
Posted on 05/08/16 01:41PM

 

We are aware that there are currently intermittent network issues in the Auckland region affecting all providers. This is affecting some customers from accessing systems on the Lounge Networks, and the wider internet. Our network engineers are monitoring this issue and working with upstream providers where appropriate to minimise the impact on our customers.

Update: Our upstream has confirmed that this issue is now resolved.





1 2 3 4 Next


If you would like to receive 'Unscheduled Maintenance' announcements in your inbox, please subscribe to our new RSS Newsfeed service by clicking the newsfeed link below. Most of the latest browsers such as Firefox, Internet Explorer and Opera now have inbuilt RSS newsfeed readers. As do mobile phones and mobile apps.


Network / Server Status:
Should a web hosting issue occur, and it doesn't appear above then we may post it below under the specific Network / Server that is having an issue.
Albany Server Network:
Housed in the Albany Datacentre, in Auckland, New Zealand.

Currently there are no reported issues on this server network.



Linux Server Network Cluster

Currently there are no reported issues on this server network.


Windows Servers

Currently there are no reported issues on this server network.


Orcon Server Network:
Housed in the Orcon Datacentre, in Wellington, New Zealand.

Currently there are no reported issues on this server network.


Libra Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.


Concorde Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.


Nitrogen Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.




Carbon Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.



 




All prices exclude GST unless otherwise stated. Errors and omissions excepted.
© Copyright Lounge Network, a division of Design Lounge Ltd 2001-2017