Lounge Network New Zealand
Lounge Network News and Network Status
Welcome to our Latest News and Network Status Page

This page keeps our clients up to date with what is happening on our hosting network. All of our clients should regularly check this page for any announcements we make. Our 'Latest News' is displayed in the left hand column below. 'Unscheduled Maintenance' on the server network, is displayed in the right hand column below. Clients can also subscribe to our free RSS newsfeed services below, which will automatically deliver you our announcements via your newsfeed reader software (eg Outlook), via Live Bookmarks in your web browser, or via your mobile phone (via an RSS news reader). More information can be found here.

RSS Subscribe Subscribe to our Latest News RSS Feed RSS Subscribe Subscribe to our Unscheduled Maintenance RSS Feed

All the servers we use are hosted by professional datacentres, and managed 24x7 by their professional technicians and server administrators. In the event of a web hosting problem with one of the servers or server networks, it may not immediately appear on this page, however the datacentre technicians will usually have already identified the issue, and will be working on resolving it as soon as they can. Please don't be alarmed if there currently appears to be an issue with a server, but it doesn't yet appear on this page, as we operate this page independently from the datacentres. This page will also normally only be updated during normal New Zealand business hours.

If you are experiencing an issue with your Website Hosting or Email, please also check our Troubleshooting Your Website FAQs or our Troubleshooting Your Email FAQs, to make sure that the problem isn't at your end or with your ISP, home/office network, or your computer..
RSS Subscribe Latest News:

RSS Subscribe Fibre being install in Offices
Posted on 23/08/16 02:59PM

Our offices are currently having fibre installed. This means that we will have periods where we will have no internet access. There is also the risk that we may have an extended periods of downtime. This won't affect clients websites, as websites are stored at the datacentres. However it may affect our ability to reply to support and update our network status page with announcements. So please bear this in mind if you email us for support.






RSS Subscribe Drupal NZ Websites - Remote Code Execution Vulnerabilities
Posted on 15/07/16 05:29PM

Drupal has identified some remote code execution vulnerabilities on several contributed modules on version 7.x

Customers who sites run on Drupal are urged to review these announcements on the Drupal site, and update the affected plugins - even if they are not active on your site.

If your Drupal site uses v7.x, this is highly critical, and you should upgrade the plugins as a matter of urgency.

Once the plugins have been updated, your site should be protected from these potential vulnerabilities.






RSS Subscribe Phasing out old legacy IP ranges at the Auckland Datacentre
Posted on 21/06/16 04:46PM

Dear Customers,

This message only applies to clients hosted at our Auckland datacentre, and not clients on our CPanel based hostng plans.

The Auckland datacentre is currently undergoing the task of updating some of their legacy IP ranges. This usually does not cause any problems, and most changes will happen automatically. Here are a list of changes that they will be making, so that if you are having any issues you can check your domain template is using the right IPs. It will likely only be very old websites, that are 8 or more years old, that may still be using these old settings.

If you are using mail.[yourdomain] or mail.mydns.net.nz for incoming mail, please update this to pop3.webhost.co.nz.

If you are using mail.[yourdomain] or mail.mydns.net.nz for your outgoing mail settings please change this to smtp.webhost.co.nz, leave this if you have anything else!

If you have shared hosting or mail with us, but your domain is using an alternate domain provider, or alternate nameserver provider, you will need to make the following updates to the DNS records.



ftp: 202.89.43.5 needs to be updated to 119.47.119.36

pop/pop3: 202.89.43.12 needs to be updated to 119.47.119.5

imap: 202.89.43.12 needs to be updated to 119.47.119.4

smtp: 202.89.43.12 needs to be updated to 119.47.119.3

mail: 202.89.43.12 needs to be updated to 119.47.119.2

mail2: 202.89.43.23 needs to be updated to 119.47.119.2

smtp2: 202.89.43.23 needs to be updated to 119.47.119.3

www (php4): 202.89.43.124 needs to be updated to 119.47.114.164

www (php5.2): 202.89.43.125 needs to be updated to 119.47.114.165

 






RSS Subscribe FTP Access details updated on Auckland Network
Posted on 10/06/16 09:21AM

This announcement only applied to clients on our Auckland business hosting network.

Dear Customers,

Please be aware that FTP access to 202.89.43.5 is no longer available for ftp access and has been updated on the default templates.  You should be using the hostname ftp.mydns.net.nz or ftp.[yourdomainname] which should point to 119.47.119.36.

If your FTP access has stopped working please check this setting in your ftp client, and your domain template.

If you are using a custom domain template for your domain, you will need to make this update manually in your 'domain template'.





RSS Subscribe Information for CPanel Hosting Users: PHP & MySQL Upgrades
Posted on 04/03/16 12:25PM

As part of the regular server maintenance and upgrade program, all CPanel hosting accounts will be upgraded to PHP 5.6 and MySQL 5.5 in the coming months. Up to date information on this upgrade can be found here.






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If you would like to receive our 'Lastest News' announcements in your inbox, please subscribe to our new RSS Newsfeed service by clicking the newsfeed link below. Most of the latest browsers such as Firefox, Internet Explorer and Opera now have inbuilt RSS newsfeed readers. As do mobile phones and mobile apps.

 

RSS Subscribe Unscheduled Server Maintenance:

RSS Subscribe Orcon hosted email services degraded - RESOLVED
Posted on 28/01/15 12:22PM

Some orcon hosted email accounts may be experiencing issues with Webmail, POP3 and Mail Delivery services.
Engineers are currently investigating and the current estimated time for resolution is 30mins to an hour.

This was resolved at 12:08pm






RSS Subscribe Orcon Hosting Issue - RESOLVED
Posted on 02/12/14 08:35PM

 

Our legacy hosting provider Orcon had an issue on their network late afternoon which caused some of our hosted websites to either be slow loading or unresponsive. This issue also affected our own websites. This issue has now been resolved. We apologise for any inconvenience. 





RSS Subscribe Issue with PHP 5.3 cluster (resolved).
Posted on 21/10/14 01:10PM

There was an issue with the PHP 5.3 cluster at around 1pm, causing sites  to load extremely slow.The PHP 4/5 cluster is not affected by this issue. This has now been resolved by the techs.






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If you would like to receive 'Unscheduled Maintenance' announcements in your inbox, please subscribe to our new RSS Newsfeed service by clicking the newsfeed link below. Most of the latest browsers such as Firefox, Internet Explorer and Opera now have inbuilt RSS newsfeed readers. As do mobile phones and mobile apps.


Network / Server Status:
Should a web hosting issue occur, and it doesn't appear above then we may post it below under the specific Network / Server that is having an issue.
Albany Server Network:
Housed in the Albany Datacentre, in Auckland, New Zealand.

Currently there are no reported issues on this server network.



Linux Server Network Cluster

Currently there are no reported issues on this server network.


Windows Servers

Currently there are no reported issues on this server network.


Orcon Server Network:
Housed in the Orcon Datacentre, in Wellington, New Zealand.

Currently there are no reported issues on this server network.


Libra Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.


Concorde Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.


Nitrogen Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.




Carbon Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.



 




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