Season's Greetings for 2017
Posted on 23/12/17 12:29AM
Season's greetings and a Happy New Year for 2017! We hope your holiday break is filled with fun, laughter, good company and lots of sun.
Our team will also be having a break, so our office will be closed between the 23rd December until the 15th January. We will be offering very limited email support during this period. If you however need emergency support during this period, please use the emergency support form (charges will apply). The servers will be continued to be monitored 24/7/365 as per normal, in case of any problems with servers or the network during this time.
We would like to wish all our clients a safe and enjoyable holiday over the Christmas and New Year break.
Merry Christmas
Kind Regards
The Team @ Lounge Network.
Premium CPanel Hosting Accounts - Backup System Upgrades
Posted on 12/08/17 11:48PM
Rolling Update Work Window starting from the 12 August 2017
Scope of Work:
CPanel has introduced a new backup system which is going to replace it's legacy backup system. At some point in the near future, CPanel will no longer support their legacy backup system. In an effort to stay ahead of this, our upstream providers we will be converting the backups from the legacy system to the new backup system on a few servers every day. They don't anticipate any loss of backups, but it's always advisable as per our terms of service to retain your own backups as well. Our upstream providers have tested and verified the upgrade and don't expect any issues.
The new Backup system now functions with a new user interface (UI) and having the following features:
The new Backup system also now supports multiple incremental backups.
Retention behavior - When a complete backup finishes, the system deletes the oldest backup. When the system backup partially completes (fails), the system will not delete the oldest backup, and it will continue to retain the oldest backups. This procedure ensures that the system retains at least one retained complete backup.
After the next complete backup finishes, the system will delete the oldest backups to return to the desired number of backups.
** This upgrade will run daily from the stated start date until upgrades have been completed on all affected servers. It is expected to take some time before all servers will be upgraded.
CPanel Servers Maintenance - New CPanel Features and Security Updates July 21 2017 - July 24 2017
Posted on 21/07/17 06:34AM
CPanel Servers Maintenance - New CPanel Features and Security Updates July 21 2017 - July 24 2017
During this maintenance window, our upstream providers will be upgrading the version of the control panel software on the Cpanel servers. This upgrade will bring some exciting new features such as EA4, CPanel's new system for Apache management, PHP-FPM, and a host of security patches. We do not anticipate any major issues during this upgrade, although there maybe some small outages.
The update will allow you to be able to use a PHP selector where you can test upgraded versions of PHP simply by logging into your control panel and selecting the version you want to use. This is especially helpful for software upgrade tests and subsequent deployments.
This announcement only applys to our CPanel based servers. It does not apply to our Business Class and Corporate web hosting plans.
Email issues with our ...@loungenetwork.co.nz email addresses
Posted on 23/06/17 09:21PM
It has come to our attention that some emails that may have been sent to us via our ...@loungenetwork.co.nz domain, may not have been getting through. Also forms on our website may have suffered from the same problem. This has been caused by out upstream provider Orcon, getting their mail servers IPs blacklisted, which has meant that emails sent to us may have bounced back to the sender. If you have been affected , please re-email us your message, and it should now come through. We apologise for any inconvenience.
Please note that we have for the last few years moved to using our loungenetwork.net domain for our primary email addresses. So please use our …@loungenetwork.net email addresses from now on to email us, which are displayed on our contact page.
Spark / Xtra / Yahoo email problems, when sending via their SMTP server
Posted on 08/02/17 05:40PM
There are reports that Spark / Xtra / Yahoos email system is currently blocking authenticated third party email addresses, from sending via their SMTP server.
This problem is apparently causing emails sent via Spark / Xtra /Yahoos SMTP server, to bounce back with the following error 550 5.7.1 You are not authorized to send as name@yourdomain.co.nz
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