Our offices are currently having fibre installed. This means that we will have periods where we will have no internet access. There is also the risk that we may have an extended periods of downtime. This won't affect clients websites, as websites are stored at the datacentres. However it may affect our ability to reply to support and update our network status page with announcements. So please bear this in mind if you email us for support.

Drupal has identified some remote code execution vulnerabilities on several contributed modules on version 7.x

Customers who sites run on Drupal are urged to review these announcements on the Drupal site, and update the affected plugins - even if they are not active on your site.

If your Drupal site uses v7.x, this is highly critical, and you should upgrade the plugins as a matter of urgency.

• https://www.drupal.org/node/2765573
• https://www.drupal.org/node/2765575
• https://www.drupal.org/node/2765567 

Once the plugins have been updated, your site should be protected from these potential vulnerabilities.

Dear Customers,

This message only applies to clients hosted at our Auckland datacentre, and not clients on our CPanel based hostng plans.

The Auckland datacentre is currently undergoing the task of updating some of their legacy IP ranges. This usually does not cause any problems, and most changes will happen automatically. Here are a list of changes that they will be making, so that if you are having any issues you can check your domain template is using the right IPs. It will likely only be very old websites, that are 8 or more years old, that may still be using these old settings.

If you are using mail.[yourdomain] or mail.mydns.net.nz for incoming mail, please update this to pop3.webhost.co.nz.

If you are using mail.[yourdomain] or mail.mydns.net.nz for your outgoing mail settings please change this to smtp.webhost.co.nz, leave this if you have anything else!

If you have shared hosting or mail with us, but your domain is using an alternate domain provider, or alternate nameserver provider, you will need to make the following updates to the DNS records.



ftp: 202.89.43.5 needs to be updated to 119.47.119.36

pop/pop3: 202.89.43.12 needs to be updated to 119.47.119.5

imap: 202.89.43.12 needs to be updated to 119.47.119.4

smtp: 202.89.43.12 needs to be updated to 119.47.119.3

mail: 202.89.43.12 needs to be updated to 119.47.119.2

mail2: 202.89.43.23 needs to be updated to 119.47.119.2

smtp2: 202.89.43.23 needs to be updated to 119.47.119.3

www (php4): 202.89.43.124 needs to be updated to 119.47.114.164

www (php5.2): 202.89.43.125 needs to be updated to 119.47.114.165

 

This announcement only applied to clients on our Auckland business hosting network.

Dear Customers,

Please be aware that FTP access to 202.89.43.5 is no longer available for ftp access and has been updated on the default templates.  You should be using the hostname ftp.mydns.net.nz or ftp.[yourdomainname] which should point to 119.47.119.36.

If your FTP access has stopped working please check this setting in your ftp client, and your domain template.

If you are using a custom domain template for your domain, you will need to make this update manually in your 'domain template'.

As part of the regular server maintenance and upgrade program, all CPanel hosting accounts will be upgraded to PHP 5.6 and MySQL 5.5 in the coming months. Up to date information on this upgrade can be found here.

Some orcon hosted email accounts may be experiencing issues with Webmail, POP3 and Mail Delivery services.
Engineers are currently investigating and the current estimated time for resolution is 30mins to an hour.

This was resolved at 12:08pm

Our legacy hosting provider Orcon had an issue on their network late afternoon which caused some of our hosted websites to either be slow loading or unresponsive. This issue also affected our own websites. This issue has now been resolved. We apologise for any inconvenience. 

There was an issue with the PHP 5.3 cluster at around 1pm, causing sites  to load extremely slow.The PHP 4/5 cluster is not affected by this issue. This has now been resolved by the techs.