Lounge Network New Zealand
Lounge Network News and Network Status
Welcome to our Latest News and Network Status Page

This page keeps our clients up to date with what is happening on our hosting network. All of our clients should regularly check this page for any announcements we make. Our 'Latest News' is displayed in the left hand column below. 'Unscheduled Maintenance' on the server network, is displayed in the right hand column below. Clients can also subscribe to our free RSS newsfeed services below, which will automatically deliver you our announcements via your newsfeed reader software (eg Outlook), via Live Bookmarks in your web browser, or via your mobile phone (via an RSS news reader). More information can be found here.

RSS Subscribe Subscribe to our Latest News RSS Feed RSS Subscribe Subscribe to our Unscheduled Maintenance RSS Feed

All the servers we use are hosted by professional datacentres, and managed 24x7 by their professional technicians and server administrators. In the event of a web hosting problem with one of the servers or server networks, it may not immediately appear on this page, however the datacentre technicians will usually have already identified the issue, and will be working on resolving it as soon as they can. Please don't be alarmed if there currently appears to be an issue with a server, but it doesn't yet appear on this page, as we operate this page independently from the datacentres. This page will also normally only be updated during normal New Zealand business hours.

If you are experiencing an issue with your Website Hosting or Email, please also check our Troubleshooting Your Website FAQs or our Troubleshooting Your Email FAQs, to make sure that the problem isn't at your end or with your ISP, home/office network, or your computer..
RSS Subscribe Latest News:

RSS Subscribe Outages at the Albany Auckland Datacentre on the 7/02/2011
Posted on 08/02/11 01:35PM

Yesterday as you may be aware there was an extended outage that affected email, web sites and a number of other servers that rely on the datacenters load balancers. We would firstly like to apologise for this downtime; we understand that your web site and email are critical to your business.
We would like to take this opportunity to explain what happened and what is being done to prevent this happening in the future.

Around 1:30pm yesterday, a software bug on one of our providers load-balancers (LB1) was triggered causing it to become unstable and lock-up (online but not serving content), the service then failed to migrate to the 2nd load balancer due to LB1 being locked-up rather than offline.
Engineers immediately attempted to restore service but were unable to do so remotely; forcing them to reboot the server at the data-center, bringing it back online.
Around 4:40pm, the issue recurred and required the same process to bring services back online. This caused about 1.5 hours of service disruption.

What are we doing to prevent this happening again?

Our providers have removed the affected load-balancer from the server cluster; the engineers will replicate the issue in a lab environment and attempt to resolve it permanently.
In general, this architecture has served us well and has run for years without a failure; we are confident with the software bug patched we can look forward to no further disruptions of this nature.


RSS Subscribe Email and Web outage on the Albany Auckland Hosting Network
Posted on 07/02/11 04:15PM

Date: 07/02/2011 - 04:15pm

Services Affected: Web and Email outage on the Albany Auckland Hosting Network

Issue: There is a currently a problem with our providers load balancer and the datacentre system admins are working to resolve this problem now. We will put more information about it here once we know more.

UPDATE: Normal services resumed at approximately 5 PM.

We apologise for the outage. The load-balancer that triggered the problem is now out of the configuration and we are running off of one load-balancer. Our providers are gathering information on the outage now and they will fully review what happened and what they are going to do to prevent it happening in the future. We will update this when we learn more.



RSS Subscribe Upload block on *.php files
Posted on 02/02/11 05:24PM

This announcement only applies to clients on our Corporate and Business Class web hosting plans on our New Zealand based server cluster.

Next weekour providers will start blocking *.php files from being uploaded via web pages.

On the morning on the 7th of February they will start blocking *.php file uploads via the Linux web cluster. Please note,they are only blocking *.php files from being uploaded via web based forms; you will still be able to upload *.php files using FTP.


*.php files are often uploaded via exploited web scripts and used to send Spam and run DoS attacks amongst other things. The monitoring they have had in-place over the last week has not detected any legitimate *.php uploads, so we expect no impact on clients.


RSS Subscribe SPAM emails not getting tagged as SPAM by spam filter
Posted on 01/02/11 01:39PM

This announcement only applies ti clients on our Corporate and Business class hosting plans, and NOT clients on our CPanel plans.

Our upstream providers are aware of a spam issue where the spam filter is not able to tag email like "Job offer". The system administrators are working on a way to resolve this problem and we apologise for this inconvenience.



There has been a lot of this sort of spam email over the last few weeks, originating out of China and Europe, and the spammers have been working out ways to beat the spam filtering systems.


RSS Subscribe Free Website Building tool for CPanel users
Posted on 30/01/11 12:55AM

We have just updated the free website builder on our premium CPanel plans to version 4. This adds many new and updated features. Many of our clients are not even aware that CPanel includes a free and easy to use website builder, allowing you to setup a website very easily using just your webbrowser, with no programming knowledge needed.
More information on RV Website builder can be found at http://rvsitebuilder.com/


Previous 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 Next


If you would like to receive our 'Lastest News' announcements in your inbox, please subscribe to our new RSS Newsfeed service by clicking the newsfeed link below. Most of the latest browsers such as Firefox, Internet Explorer and Opera now have inbuilt RSS newsfeed readers. As do mobile phones and mobile apps.

 

RSS Subscribe Unscheduled Server Maintenance:

RSS Subscribe Network issue at CPanel hosting datacentre.
Posted on 04/08/17 10:55AM

One of the Datacentres ISPs had a router go down at approximately 10:38am, which meant traffic was automatically rerouted, but caused very high traffic loads. When they notice this issue, they shut them down and it took 180 seconds for routes to re-converge to our other carriers, and it should have been fully resolved by 10:42am. This resulted in less than 5 minutes of network downtime, before it was fully resolved. We apologise for any inconvenience





RSS Subscribe Wellington Earthquakes and Office disruptions
Posted on 14/11/16 01:36PM

As you may already know Wellington and upper parts of the South Island were rocked by a severe earthquake this morning, causing quite a bit of damage. The regions continues to be rocked by severe aftershocks. We hope everyone is safe and ok across NZ.

Our main office has been disrupted by the Wellington earthquakes. As a result of the quakes, we have had periods of no power or internet  access. So this may affect our ability to respond to enquiries during this time. We may have more power outages as aftershocks continue to strike our offices. 

Our web hosting services however are not affected in anyway. The servers are housed in professional datacentres in Auckland, Wellington and overseas, and are designed to withstand these types of earthquakes. So please bear with us during this time.






RSS Subscribe Auckland Wide Intermittent Network Issue - Resolved
Posted on 05/08/16 01:41PM

 

We are aware that there are currently intermittent network issues in the Auckland region affecting all providers. This is affecting some customers from accessing systems on the Lounge Networks, and the wider internet. Our network engineers are monitoring this issue and working with upstream providers where appropriate to minimise the impact on our customers.

Update: Our upstream has confirmed that this issue is now resolved.





1 2 3 4 Next


If you would like to receive 'Unscheduled Maintenance' announcements in your inbox, please subscribe to our new RSS Newsfeed service by clicking the newsfeed link below. Most of the latest browsers such as Firefox, Internet Explorer and Opera now have inbuilt RSS newsfeed readers. As do mobile phones and mobile apps.


Network / Server Status:
Should a web hosting issue occur, and it doesn't appear above then we may post it below under the specific Network / Server that is having an issue.
Albany Server Network:
Housed in the Albany Datacentre, in Auckland, New Zealand.

Currently there are no reported issues on this server network.



Linux Server Network Cluster

Currently there are no reported issues on this server network.


Windows Servers

Currently there are no reported issues on this server network.


Orcon Server Network:
Housed in the Orcon Datacentre, in Wellington, New Zealand.

Currently there are no reported issues on this server network.


Libra Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.


Concorde Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.


Nitrogen Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.




Carbon Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.



 




All prices exclude GST unless otherwise stated. Errors and omissions excepted.
© Copyright Lounge Network, a division of Design Lounge Ltd 2001-2017