Lounge Network New Zealand
Lounge Network News and Network Status
Welcome to our Latest News and Network Status Page

This page keeps our clients up to date with what is happening on our hosting network. All of our clients should regularly check this page for any announcements we make. Our 'Latest News' is displayed in the left hand column below. 'Unscheduled Maintenance' on the server network, is displayed in the right hand column below. Clients can also subscribe to our free RSS newsfeed services below, which will automatically deliver you our announcements via your newsfeed reader software (eg Outlook), via Live Bookmarks in your web browser, or via your mobile phone (via an RSS news reader). More information can be found here.

RSS Subscribe Subscribe to our Latest News RSS Feed RSS Subscribe Subscribe to our Unscheduled Maintenance RSS Feed

All the servers we use are hosted by professional datacentres, and managed 24x7 by their professional technicians and server administrators. In the event of a web hosting problem with one of the servers or server networks, it may not immediately appear on this page, however the datacentre technicians will usually have already identified the issue, and will be working on resolving it as soon as they can. Please don't be alarmed if there currently appears to be an issue with a server, but it doesn't yet appear on this page, as we operate this page independently from the datacentres. This page will also normally only be updated during normal New Zealand business hours.

If you are experiencing an issue with your Website Hosting or Email, please also check our Troubleshooting Your Website FAQs or our Troubleshooting Your Email FAQs, to make sure that the problem isn't at your end or with your ISP, home/office network, or your computer..
RSS Subscribe Latest News:

RSS Subscribe Auckland Datacentre - Shared Hosting Performance Issues
Posted on 02/03/11 02:19PM

This announcement only applies to clients on our Corporate or Business class hosting plans.

As you may be aware for the past day-and-a-half our providers have had sustained periods where web sites and FTP have been inaccessible or very slow on our Linux cluster. We would firstly like to apologise for this disruption to your websites and would like to assure you our providers are all hands on deck to resolve this situation.
The datacentre engineers have worked through the night (some have not left the office since yesterday morning) in an attempt to reduce the impact on customer web sites, and resolve this issue.
Rest assured this is our number one focus, and once the hosting environment is stabilised a full incident report will be posted on our website.

Keep updated -

All updates are being posted to our news page:

http://www.loungenetwork.co.nz/statussite.php




RSS Subscribe Major Christchurch Earthquake 22/02/2011
Posted on 22/02/11 03:12PM

It is of great shock and sadness to see that Christchurch has been hit by a second major earthquake, which has resulted in fatalities, injuries and widespread damage to buildings and infrastructure. It appears that it is far worse than the one last year. Our thoughts go out to all the people of Christchurch during this disastrous time, and we hope they can pull together and recover quickly from this.

Even though email and website hosting maybe of minor relevance during this time, we would like to inform all our clients that your email and websites will not be affected by this. Email and website postings maybe the only form of communication for some people and businesses in Christchurch.

We don't host any of our websites in Christchurch nor do we use any Christchurch datacentres, so there is no risk of website downtime during this disaster. However clients in the Christchurch region may have trouble viewing websites or connecting to their email, however this would be the result of earthquake damage to the Christchurch infrastructure.



RSS Subscribe Shared Linux cluster upgrades next week on NZ Servers
Posted on 18/02/11 12:23AM

This announcement only applies to clients on our Corporate and Business Web Hosting Plans.

We will be introducing performance upgrades for the shared Linux cluster next week

We have some newly configured web servers that we were planning on having in-production within the next month. We are going to bring that date forward to next week in an effort to get consistent performance across the cluster ASAP. This is due to recent intermittent performance issues. We will update this announcement with details and test URLs over the next few days.



RSS Subscribe Server Migration Saturday Night - Mysql 4
Posted on 17/02/11 05:23PM

On Sunday 19 February the mysql 4 server will be migrated into a new cabinet.

Our maintenance window is planned from 9pm until 4am. We will need to shut down the server, remove it from the old cabinet and then install it into the new one.

The server will be down for up to 60 minutes.



RSS Subscribe Server Migration Sunday Morning of Win 1 and Win2
Posted on 17/02/11 05:22PM

On Sunday 20 February two of the shared windows servers will be migrated into a new cabinet.

Our maintenance window is planned from 1am until 4am. We will need to shut down each server, remove it from the old cabinet and then install it into the new one.

Each server will be down for up to 60 minutes.



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If you would like to receive our 'Lastest News' announcements in your inbox, please subscribe to our new RSS Newsfeed service by clicking the newsfeed link below. Most of the latest browsers such as Firefox, Internet Explorer and Opera now have inbuilt RSS newsfeed readers. As do mobile phones and mobile apps.

 

RSS Subscribe Unscheduled Server Maintenance:

RSS Subscribe Spamcop spam scanning service failure affecting some email accounts
Posted on 01/02/21 11:00AM

Dear Customers,
 
Please note that due to a Spamcop spam scanning service failure, our upstream providers are experiencing an email sending outage on some of the email accounts. This is a Global issue affecting email providers all over the world that use Spam Cop. It is affecting the New Zealand based hosting network, and as Spamcop is a third party service, it is outside of our upstream providers control. Our upstream providers technical team are monitoring the situation closely and have been assured by their third party provider that it should be corrected soon however there is no ETA on this.This page will be updated.
 
--UPDATE--

This appears to have now been resolved. Apparently the cause was Cisco / Spamcops domain expiring, and a delay by Cisco in renewing it. Due to this, it resulted in propagation delays across the internet and during this time some emails were bouncing any others weren't . It is still possible that some emails from some email providers may still bounce depending on when they last flushed their DNS cache. This should correct itself over the next few days as DNS caches update themselves across all providers around the world. Cisco and Spamcop are a third party spam filtering service that email providers all over the world use to reduce the amount of spam that email servers get, so this has affected email users and providers all over the world. 

--UPDATE--

Please note that this email outage issue is now resolved. Cisco, the upstream provider with the SpamCop email solution acknowledged fault due to a domain expiry. Read more at https://www.bleepingcomputer.com/news/security/spamcop-anti-spam-service-suffers-an-outage-after-its-domain-expired/

 

 
Thank you.




RSS Subscribe Happy Christmas and New Year for 2020/2021
Posted on 20/12/20 04:24PM

Happy Christmas and New Year for 2019/2020. We hope you have a great holiday break.

Our team will also be having a break, so our office will be closed between the 24th December until the 18th January. We will be offering limited email support during this period. If you however need emergency support during this period, please use the emergency support form (charges will apply). The servers will be continued to be monitored 24/7/365 as per normal, in case of any problems with servers or the network during this time.
 
We would like to wish all our clients a safe and enjoyable holiday over the Christmas and New Year break.
 
Merry Christmas
 
Kind Regards
The Team @ Lounge Network.




RSS Subscribe Wellington Earthquakes and Office disruptions
Posted on 14/11/16 01:36PM

As you may already know Wellington and upper parts of the South Island were rocked by a severe earthquake this morning, causing quite a bit of damage. The regions continues to be rocked by severe aftershocks. We hope everyone is safe and ok across NZ.

Our main office has been disrupted by the Wellington earthquakes. As a result of the quakes, we have had periods of no power or internet  access. So this may affect our ability to respond to enquiries during this time. We may have more power outages as aftershocks continue to strike our offices. 

Our web hosting services however are not affected in anyway. The servers are housed in professional datacentres in Auckland, Wellington and overseas, and are designed to withstand these types of earthquakes. So please bear with us during this time.






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If you would like to receive 'Unscheduled Maintenance' announcements in your inbox, please subscribe to our new RSS Newsfeed service by clicking the newsfeed link below. Most of the latest browsers such as Firefox, Internet Explorer and Opera now have inbuilt RSS newsfeed readers. As do mobile phones and mobile apps.


Network / Server Status:
Should a web hosting issue occur, and it doesn't appear above then we may post it below under the specific Network / Server that is having an issue.
Albany Server Network:
Housed in the Albany Datacentre, in Auckland, New Zealand.

Currently there are no reported issues on this server network.



Linux Server Network Cluster

Currently there are no reported issues on this server network.


Windows Servers

Currently there are no reported issues on this server network.


Orcon Server Network:
Housed in the Orcon Datacentre, in Wellington, New Zealand.

Currently there are no reported issues on this server network.


Libra Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.


Concorde Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.


Nitrogen Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.




Carbon Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.



 




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