Lounge Network New Zealand
Lounge Network News and Network Status
Welcome to our Latest News and Network Status Page

This page keeps our clients up to date with what is happening on our hosting network. All of our clients should regularly check this page for any announcements we make. Our 'Latest News' is displayed in the left hand column below. 'Unscheduled Maintenance' on the server network, is displayed in the right hand column below. Clients can also subscribe to our free RSS newsfeed services below, which will automatically deliver you our announcements via your newsfeed reader software (eg Outlook), via Live Bookmarks in your web browser, or via your mobile phone (via an RSS news reader). More information can be found here.

RSS Subscribe Subscribe to our Latest News RSS Feed RSS Subscribe Subscribe to our Unscheduled Maintenance RSS Feed

All the servers we use are hosted by professional datacentres, and managed 24x7 by their professional technicians and server administrators. In the event of a web hosting problem with one of the servers or server networks, it may not immediately appear on this page, however the datacentre technicians will usually have already identified the issue, and will be working on resolving it as soon as they can. Please don't be alarmed if there currently appears to be an issue with a server, but it doesn't yet appear on this page, as we operate this page independently from the datacentres. This page will also normally only be updated during normal New Zealand business hours.

If you are experiencing an issue with your Website Hosting or Email, please also check our Troubleshooting Your Website FAQs or our Troubleshooting Your Email FAQs, to make sure that the problem isn't at your end or with your ISP, home/office network, or your computer..
RSS Subscribe Latest News:

RSS Subscribe Scheduled MySQL Server Maintenance - August
Posted on 04/08/15 01:45PM

Dear Customers,
We are writing to advise that we have scheduled security patching that will require reboots for some of our mysql servers during the following period.

Start Time:04/08/2015 23:00 NZST
End Time: 05/08/2015 02:00 NZST

The following database servers will be affected

mysql3.webhost.co.nz
mysql4.webhost.co.nz

We thank you for your understanding while this working is completed and apologise for any inconvenience caused.






RSS Subscribe Another Domain Name Scam doing the rounds
Posted on 07/06/15 10:18PM

We are aware of another Domain Name scam doing the rounds which appears to be affecting international domains like .COM. This scam takes the form of the scammer emailing domain owner, and saying that their domain name is due for renewal, and is at risk of expiring. In this case the organization contacting you is not us, the 'Lounge Network', but a company calling themselves 'Domain Services'.

The scam takes the form of them telling you that your domain is due to expire, and asking for your credit card so you can renew the domain through them. However as they are not the registrar of the domain, they will not be able to renew the domain, so they will essentially be taking you money. The amount they are charging is also almost double what we charge, and there is the risk that if you do follow their instructions, you could potentially lose your domain name if they take control of it. Therefore please delete any email that you receive. If you are not sure, please contact us via our support page. Please note that this scam seems to be affecting international domains. We ourselves have also received some of these scam emails for domains we own, and we have just deleted them.





RSS Subscribe Scheduled MySQL Server Maintenance - June
Posted on 29/05/15 06:27PM

We are writing to advise that we have scheduled security patching that will require reboots for some of our mysql servers during the following period. 

Start Time:02/06/2015 23:00 NZST
End Time: 03/06/2015 02:00 NZST

The following database servers will be affected

 mysql3.webhost.co.nz
 mysql4.webhost.co.nz 

We thank you for your understanding while this working is completed and apologise for any inconvenience cause





RSS Subscribe Major Upgrade to CPanel Interface
Posted on 04/05/15 10:23PM

As you may have noticed, CPanel now gives you the option to switch to the all new interface theme. The new theme is called Paper Lantern The new CPanel theme has an all new modern look to it, and is the first major change to the CPanel interface for several years. You can easily switch between the two themes from the CPanel front page by selecting the paper_lantern theme from the theme dropdown menu.






RSS Subscribe Major changes to Google NZ search results on mobile platforms
Posted on 04/05/15 10:14PM

As of April 21st Google will begin to rank mobile search results, on the mobile-friendliness of your website. This means that if your website hasn’t been built to be mobile friendly, it may not rank well in mobile search results, and this could be a major problem for your business. This means all that money you may have spent on website design and SEO (Search Engine Optimisation) may have been in vain if most of your visitors are mobile based, and your website ranks poorly in mobile searches.


So what does this actually mean? Apparently this change will only apply to Google search results on mobile devices. This would include Google searches from mobile phones, for example Apple iPhones, Android and Windows phones. Up to 40% of visits to NZ websites, are now made using a mobile phone, and most will look up the website via Google instead of typing in the website address, so this change is quite a big deal. If your website is not currently mobile friendly, this change does not mean that your website will not be listed in mobile Google search results. It only means that those other websites that would normally appear in the same search results as your website which are also mobile friendly, may jump ahead of yours in the rankings. This is because Google sees them as being more mobile friendly to mobile visitors, meaning that their website is more relevant to those mobile viewers.

These changes apparently will not effect Google NZ’s search results made from tablets and desktop computer browsers. It will also only affect internet searches made through the Google search engine, and not other search engines such as Bing. But as the vast majority of people use Google as their search engine of choice, Google is the market leader, so it is very important your website ranks well in Google. Other search engines will likely to copy this move by Google in the near future, so that search results are more relevant to the device the search request is being being made from.

Since 2012, the Lounge Networks website, and the majority of websites we have designed have been designed to be mobile friendly. We use Responsive Web Design to make our websites mobile friendly, which is considered to be the best method of creating a mobile website. Responsive web design in simple terms means that the website template automatically adjusts to the screen size it is viewed on. The old school way of setting up mobile websites, was to have two different websites, a mobile version and a desktop version. The problem with this is that you had to manage two different websites, two different loads of content, and two different templates, which resulted in a lot of additional work. Responsive websites have just a single website and template, but it is ‘Responsive’ to the screen size the website is being viewed on.

This change is something all website owners should be aware of. You can easily check to see if your website is currently mobile friendly by using Google NZs Mobile website checking site here. If you want your website to be mobile friendly, you should contact your web designer to see what they can do for you. If you are interested in us helping you to make your website Mobile friendly, please email us. Our web design team have got some very economical solutions for resetting up your new website to be mobile friendly. Please also visit our Web Design website, www.designlounge.co.nz for more info.




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If you would like to receive our 'Lastest News' announcements in your inbox, please subscribe to our new RSS Newsfeed service by clicking the newsfeed link below. Most of the latest browsers such as Firefox, Internet Explorer and Opera now have inbuilt RSS newsfeed readers. As do mobile phones and mobile apps.

 

RSS Subscribe Unscheduled Server Maintenance:

RSS Subscribe Network issue at CPanel hosting datacentre.
Posted on 04/08/17 10:55AM

One of the Datacentres ISPs had a router go down at approximately 10:38am, which meant traffic was automatically rerouted, but caused very high traffic loads. When they notice this issue, they shut them down and it took 180 seconds for routes to re-converge to our other carriers, and it should have been fully resolved by 10:42am. This resulted in less than 5 minutes of network downtime, before it was fully resolved. We apologise for any inconvenience





RSS Subscribe Wellington Earthquakes and Office disruptions
Posted on 14/11/16 01:36PM

As you may already know Wellington and upper parts of the South Island were rocked by a severe earthquake this morning, causing quite a bit of damage. The regions continues to be rocked by severe aftershocks. We hope everyone is safe and ok across NZ.

Our main office has been disrupted by the Wellington earthquakes. As a result of the quakes, we have had periods of no power or internet  access. So this may affect our ability to respond to enquiries during this time. We may have more power outages as aftershocks continue to strike our offices. 

Our web hosting services however are not affected in anyway. The servers are housed in professional datacentres in Auckland, Wellington and overseas, and are designed to withstand these types of earthquakes. So please bear with us during this time.






RSS Subscribe Auckland Wide Intermittent Network Issue - Resolved
Posted on 05/08/16 01:41PM

 

We are aware that there are currently intermittent network issues in the Auckland region affecting all providers. This is affecting some customers from accessing systems on the Lounge Networks, and the wider internet. Our network engineers are monitoring this issue and working with upstream providers where appropriate to minimise the impact on our customers.

Update: Our upstream has confirmed that this issue is now resolved.





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If you would like to receive 'Unscheduled Maintenance' announcements in your inbox, please subscribe to our new RSS Newsfeed service by clicking the newsfeed link below. Most of the latest browsers such as Firefox, Internet Explorer and Opera now have inbuilt RSS newsfeed readers. As do mobile phones and mobile apps.


Network / Server Status:
Should a web hosting issue occur, and it doesn't appear above then we may post it below under the specific Network / Server that is having an issue.
Albany Server Network:
Housed in the Albany Datacentre, in Auckland, New Zealand.

Currently there are no reported issues on this server network.



Linux Server Network Cluster

Currently there are no reported issues on this server network.


Windows Servers

Currently there are no reported issues on this server network.


Orcon Server Network:
Housed in the Orcon Datacentre, in Wellington, New Zealand.

Currently there are no reported issues on this server network.


Libra Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.


Concorde Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.


Nitrogen Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.




Carbon Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.



 




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