Lounge Network New Zealand
Lounge Network News and Network Status
Welcome to our Latest News and Network Status Page

This page keeps our clients up to date with what is happening on our hosting network. All of our clients should regularly check this page for any announcements we make. Our 'Latest News' is displayed in the left hand column below. 'Unscheduled Maintenance' on the server network, is displayed in the right hand column below. Clients can also subscribe to our free RSS newsfeed services below, which will automatically deliver you our announcements via your newsfeed reader software (eg Outlook), via Live Bookmarks in your web browser, or via your mobile phone (via an RSS news reader). More information can be found here.

RSS Subscribe Subscribe to our Latest News RSS Feed RSS Subscribe Subscribe to our Unscheduled Maintenance RSS Feed

All the servers we use are hosted by professional datacentres, and managed 24x7 by their professional technicians and server administrators. In the event of a web hosting problem with one of the servers or server networks, it may not immediately appear on this page, however the datacentre technicians will usually have already identified the issue, and will be working on resolving it as soon as they can. Please don't be alarmed if there currently appears to be an issue with a server, but it doesn't yet appear on this page, as we operate this page independently from the datacentres. This page will also normally only be updated during normal New Zealand business hours.

If you are experiencing an issue with your Website Hosting or Email, please also check our Troubleshooting Your Website FAQs or our Troubleshooting Your Email FAQs, to make sure that the problem isn't at your end or with your ISP, home/office network, or your computer..
RSS Subscribe Latest News:

RSS Subscribe Major changes to Google NZ search results on mobile platforms
Posted on 04/05/15 10:14PM

As of April 21st Google will begin to rank mobile search results, on the mobile-friendliness of your website. This means that if your website hasn’t been built to be mobile friendly, it may not rank well in mobile search results, and this could be a major problem for your business. This means all that money you may have spent on website design and SEO (Search Engine Optimisation) may have been in vain if most of your visitors are mobile based, and your website ranks poorly in mobile searches.


So what does this actually mean? Apparently this change will only apply to Google search results on mobile devices. This would include Google searches from mobile phones, for example Apple iPhones, Android and Windows phones. Up to 40% of visits to NZ websites, are now made using a mobile phone, and most will look up the website via Google instead of typing in the website address, so this change is quite a big deal. If your website is not currently mobile friendly, this change does not mean that your website will not be listed in mobile Google search results. It only means that those other websites that would normally appear in the same search results as your website which are also mobile friendly, may jump ahead of yours in the rankings. This is because Google sees them as being more mobile friendly to mobile visitors, meaning that their website is more relevant to those mobile viewers.

These changes apparently will not effect Google NZ’s search results made from tablets and desktop computer browsers. It will also only affect internet searches made through the Google search engine, and not other search engines such as Bing. But as the vast majority of people use Google as their search engine of choice, Google is the market leader, so it is very important your website ranks well in Google. Other search engines will likely to copy this move by Google in the near future, so that search results are more relevant to the device the search request is being being made from.

Since 2012, the Lounge Networks website, and the majority of websites we have designed have been designed to be mobile friendly. We use Responsive Web Design to make our websites mobile friendly, which is considered to be the best method of creating a mobile website. Responsive web design in simple terms means that the website template automatically adjusts to the screen size it is viewed on. The old school way of setting up mobile websites, was to have two different websites, a mobile version and a desktop version. The problem with this is that you had to manage two different websites, two different loads of content, and two different templates, which resulted in a lot of additional work. Responsive websites have just a single website and template, but it is ‘Responsive’ to the screen size the website is being viewed on.

This change is something all website owners should be aware of. You can easily check to see if your website is currently mobile friendly by using Google NZs Mobile website checking site here. If you want your website to be mobile friendly, you should contact your web designer to see what they can do for you. If you are interested in us helping you to make your website Mobile friendly, please email us. Our web design team have got some very economical solutions for resetting up your new website to be mobile friendly. Please also visit our Web Design website, www.designlounge.co.nz for more info.




RSS Subscribe Scheduled MySQL Server Maintenance - May
Posted on 03/05/15 10:46PM

We are writing to advise that we have scheduled security patching that will require reboots for some of our mysql servers during the following period.

Start Time:05/05/2015 23:00 NZST
End Time: 06/05/2015 02:00 NZST

The following database servers will be affected

mysql3.webhost.co.nz Server
mysql4 webhost.co.n z Server

We thank you for your understanding while this working is completed and apologise for any inconvenience caused.






RSS Subscribe ANZAC Weekend Hours
Posted on 24/04/15 02:28PM

 

 

As the ANZAC public holiday this year being mondayised, we will be closed on Monday the 27th April. However as always, in the case of urgent support being needed, clients will be able to contact us via our emergency support page , accessible via our support section at www.loungenetwork.co.nz. Emergency support charges do apply.






RSS Subscribe Time is running out to register your shorter .nz domain.
Posted on 10/03/15 06:54PM

Time is running out to register your shorter .nz domain. If you're eligible to register or reserve the shorter version of your .nz name, you've only got until 1pm 30 March 2015 to register and pay for your domain. Most of our clients who wanted the shorter version of their NZ domain, have already registered it. If you don't register and pay for the shorter .NZ domain before 1pm 30 March 2015 , the shorter .NZ domain will be released into the public pool for anyone else to register it. If you haven't already registered your shorter .NZ domain, and you do still want it, please email us. You will also be able to register your shorter domain via our advanced Domain Manager control panel at http://www.controlpanel.co.nz .

To register the shorter version of your current nz domain in the Domain Manager control panel, you need to click the  'Domains' tab in the left menu to open the menu. Then click the 'Register PRR/Resolved/Reserved domains' link. Then follow the prompts.

If you need help with any of this, please email us , and we can put through the domain request manually for you.

If you want more information on the new shorter .NZ Domain names, please refer to our blog post last year at http://www.loungenetwork.co.nz/pre-register-a-shorter-nz-domain-name/





RSS Subscribe PHP version upgrade on Auckland Web Hosting Cluster
Posted on 24/02/15 07:29PM

On Thursday afternoon (26/02/2015) there will be a PHP version upgrade on the Auckland PHP 5.3 cluster. The PHP version will be moving from 5.3.3 to 5.3.29. We are not expecting any impact to sites running on the PHP 5.3 cluster. If you notice any issues with your PHP 5.3 sites following this upgrade, please submit a support ticket.





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If you would like to receive our 'Lastest News' announcements in your inbox, please subscribe to our new RSS Newsfeed service by clicking the newsfeed link below. Most of the latest browsers such as Firefox, Internet Explorer and Opera now have inbuilt RSS newsfeed readers. As do mobile phones and mobile apps.

 

RSS Subscribe Unscheduled Server Maintenance:

RSS Subscribe Wellington Earthquakes and Office disruptions
Posted on 14/11/16 01:36PM

As you may already know Wellington and upper parts of the South Island were rocked by a severe earthquake this morning, causing quite a bit of damage. The regions continues to be rocked by severe aftershocks. We hope everyone is safe and ok across NZ.

Our main office has been disrupted by the Wellington earthquakes. As a result of the quakes, we have had periods of no power or internet  access. So this may affect our ability to respond to enquiries during this time. We may have more power outages as aftershocks continue to strike our offices. 

Our web hosting services however are not affected in anyway. The servers are housed in professional datacentres in Auckland, Wellington and overseas, and are designed to withstand these types of earthquakes. So please bear with us during this time.






RSS Subscribe Auckland Wide Intermittent Network Issue - Resolved
Posted on 05/08/16 01:41PM

 

We are aware that there are currently intermittent network issues in the Auckland region affecting all providers. This is affecting some customers from accessing systems on the Lounge Networks, and the wider internet. Our network engineers are monitoring this issue and working with upstream providers where appropriate to minimise the impact on our customers.

Update: Our upstream has confirmed that this issue is now resolved.





RSS Subscribe Auckland Network Outage 22/07 - Incident Report
Posted on 22/07/16 10:17AM

There was a brief outage of approximately 45 minute at the Auckland Datacentre this morning. As it was a fault with the datacentre and our Upstream providers network, it was a fault that affected many other providers. This outage only affected clients on this network, and none of our Cpanel based customers. 
 
At 9:05am, our upstream providers automated alerting system notified of an issue with their core network and their engineers began investigating.   
 
A switch in the datacentres network was identified as causing a routing issue across the platform; once identified, the switch was removed and the availability of the network was restored.  
 
All services were restored and systems back online by 9.50am. These types of issues are rare, but can happen with our upstream providers network if there is a hardware failure with a key piece of the network.
 
Thank you for your patience, we apologize for the inconvenience caused.




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If you would like to receive 'Unscheduled Maintenance' announcements in your inbox, please subscribe to our new RSS Newsfeed service by clicking the newsfeed link below. Most of the latest browsers such as Firefox, Internet Explorer and Opera now have inbuilt RSS newsfeed readers. As do mobile phones and mobile apps.


Network / Server Status:
Should a web hosting issue occur, and it doesn't appear above then we may post it below under the specific Network / Server that is having an issue.
Albany Server Network:
Housed in the Albany Datacentre, in Auckland, New Zealand.

Currently there are no reported issues on this server network.



Linux Server Network Cluster

Currently there are no reported issues on this server network.


Windows Servers

Currently there are no reported issues on this server network.


Orcon Server Network:
Housed in the Orcon Datacentre, in Wellington, New Zealand.

Currently there are no reported issues on this server network.


Libra Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.


Concorde Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.


Nitrogen Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.




Carbon Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.



 




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