Lounge Network New Zealand
Lounge Network News and Network Status
Welcome to our Latest News and Network Status Page

This page keeps our clients up to date with what is happening on our hosting network. All of our clients should regularly check this page for any announcements we make. Our 'Latest News' is displayed in the left hand column below. 'Unscheduled Maintenance' on the server network, is displayed in the right hand column below. Clients can also subscribe to our free RSS newsfeed services below, which will automatically deliver you our announcements via your newsfeed reader software (eg Outlook), via Live Bookmarks in your web browser, or via your mobile phone (via an RSS news reader). More information can be found here.

RSS Subscribe Subscribe to our Latest News RSS Feed RSS Subscribe Subscribe to our Unscheduled Maintenance RSS Feed

All the servers we use are hosted by professional datacentres, and managed 24x7 by their professional technicians and server administrators. In the event of a web hosting problem with one of the servers or server networks, it may not immediately appear on this page, however the datacentre technicians will usually have already identified the issue, and will be working on resolving it as soon as they can. Please don't be alarmed if there currently appears to be an issue with a server, but it doesn't yet appear on this page, as we operate this page independently from the datacentres. This page will also normally only be updated during normal New Zealand business hours.

If you are experiencing an issue with your Website Hosting or Email, please also check our Troubleshooting Your Website FAQs or our Troubleshooting Your Email FAQs, to make sure that the problem isn't at your end or with your ISP, home/office network, or your computer..
RSS Subscribe Latest News:

RSS Subscribe Major Upgrades to our CPanel Web Hosting Platform
Posted on 03/02/15 01:38PM

Over the last few months our upstream providers have been rolling out a new shared platform onto CPanel servers to take them to the next level. These upgrades are meant to accommodate where the internet and websites are going, rather than where it has been. To do that, we have gone back to basics to rethink everything from the ground up. We will be introducing these changes in a new round of blog posts starting with the new Apache 2.4 upgrades which have been rolled out already.

Read our blog for more information.






RSS Subscribe Our office will be closed Friday afternoon 30/1/2015 for scheduled internal network maintenance in our office.
Posted on 28/01/15 11:50PM

 

This is advanced notice that our office will be closed most of Friday afternoon on the 30/1/2015, for scheduled maintenance of our office network. This means that during this time we will not be replying to emails, nor posting any network status messages on our website . Our servers however will continue to be monitored 24/7 365, and in case of any issues occur, they will be corrected as soon as they occur as per normal. So please don’t be alarmed if an issue occurs, and it isn’t on our status page.  Any emails sent during this time will be answered later in the evening. Thank you for your patience as we carry out this upgrade work to our internal network.






RSS Subscribe Merry Christmas 2014 from the Lounge Network
Posted on 23/12/14 02:58PM

Dear Web Hosting Clients

As the year draws to a close, we would like wish all our clients a relaxing and safe festive holiday season. We thank you for your business over the year.

2014 has been a very busy year, with a number of significant updates and advances on the hosting and domain platforms. Notably there have been some major updates with the hosting platform, with significant investment being put into it. In the Domain Name space, it has been one of the biggest years ever, with the introduction of the new shorter .NZ domain extension, and also the release of a whole range of new domain extensions, which clients can register in our Domain Manager Platform.

Next year we will reach a milestone, as we will be entering our 15th year of operation. This will make us one of NZ’s longest established hosting and domain providers, which is still 100% New Zealand owned. We put our longevity down to offering a good quality reliable service and support.


Our main office will be closed between the 24th December until the 12th January. We will be offering limited email support during this period. If you however need emergency support during this period, please use the emergency support form (charges apply). The servers will be continued to be monitored 24/7/365 as per normal, in case of any problems with servers or the network during this time.

We would like to wish all our clients a safe and enjoyable holiday over the Christmas and New Year break.


Merry Christmas

Kind Regards

The Team @ Lounge Network.





RSS Subscribe Legacy Corporate and Business Plan and DNS only Nameservers
Posted on 08/12/14 04:03PM

 

Services affected: Any websites using our legacy nameservers on our Corporate and Business Plan and DNS only Nameservers.

Issue: Customers that have had glue records set-up to point to our legacy nameservers that use ns1.nameserver.net.nz, ns2.nameserver.net.nz and ns3.nameserver.net.nz , and are using the following nameserver IPs (NS1 202.89.43.1 and NS2 66.29.25.63) will need to update the IP addresses to the following ones below:

NS1: 119.47.119.1

NS2: 54.67.27.45

NS3: 118.127.36.80

Our providers have added the old legacy IP address of 202.89.43.1 back to the Ns1 nameserver for the time being, but we urge all our customers to add the current IP range to avoid any further issues.


 




RSS Subscribe Orcon Hosting Issue - RESOLVED
Posted on 02/12/14 08:35PM

 

Our legacy hosting provider Orcon had an issue on their network late afternoon which caused some of our hosted websites to either be slow loading or unresponsive. This issue also affected our own websites. This issue has now been resolved. We apologise for any inconvenience. 





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If you would like to receive our 'Lastest News' announcements in your inbox, please subscribe to our new RSS Newsfeed service by clicking the newsfeed link below. Most of the latest browsers such as Firefox, Internet Explorer and Opera now have inbuilt RSS newsfeed readers. As do mobile phones and mobile apps.

 

RSS Subscribe Unscheduled Server Maintenance:

RSS Subscribe Spamcop spam scanning service failure affecting some email accounts
Posted on 01/02/21 11:00AM

Dear Customers,
 
Please note that due to a Spamcop spam scanning service failure, our upstream providers are experiencing an email sending outage on some of the email accounts. This is a Global issue affecting email providers all over the world that use Spam Cop. It is affecting the New Zealand based hosting network, and as Spamcop is a third party service, it is outside of our upstream providers control. Our upstream providers technical team are monitoring the situation closely and have been assured by their third party provider that it should be corrected soon however there is no ETA on this.This page will be updated.
 
--UPDATE--

This appears to have now been resolved. Apparently the cause was Cisco / Spamcops domain expiring, and a delay by Cisco in renewing it. Due to this, it resulted in propagation delays across the internet and during this time some emails were bouncing any others weren't . It is still possible that some emails from some email providers may still bounce depending on when they last flushed their DNS cache. This should correct itself over the next few days as DNS caches update themselves across all providers around the world. Cisco and Spamcop are a third party spam filtering service that email providers all over the world use to reduce the amount of spam that email servers get, so this has affected email users and providers all over the world. 

--UPDATE--

Please note that this email outage issue is now resolved. Cisco, the upstream provider with the SpamCop email solution acknowledged fault due to a domain expiry. Read more at https://www.bleepingcomputer.com/news/security/spamcop-anti-spam-service-suffers-an-outage-after-its-domain-expired/

 

 
Thank you.




RSS Subscribe Happy Christmas and New Year for 2020/2021
Posted on 20/12/20 04:24PM

Happy Christmas and New Year for 2019/2020. We hope you have a great holiday break.

Our team will also be having a break, so our office will be closed between the 24th December until the 18th January. We will be offering limited email support during this period. If you however need emergency support during this period, please use the emergency support form (charges will apply). The servers will be continued to be monitored 24/7/365 as per normal, in case of any problems with servers or the network during this time.
 
We would like to wish all our clients a safe and enjoyable holiday over the Christmas and New Year break.
 
Merry Christmas
 
Kind Regards
The Team @ Lounge Network.




RSS Subscribe Wellington Earthquakes and Office disruptions
Posted on 14/11/16 01:36PM

As you may already know Wellington and upper parts of the South Island were rocked by a severe earthquake this morning, causing quite a bit of damage. The regions continues to be rocked by severe aftershocks. We hope everyone is safe and ok across NZ.

Our main office has been disrupted by the Wellington earthquakes. As a result of the quakes, we have had periods of no power or internet  access. So this may affect our ability to respond to enquiries during this time. We may have more power outages as aftershocks continue to strike our offices. 

Our web hosting services however are not affected in anyway. The servers are housed in professional datacentres in Auckland, Wellington and overseas, and are designed to withstand these types of earthquakes. So please bear with us during this time.






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If you would like to receive 'Unscheduled Maintenance' announcements in your inbox, please subscribe to our new RSS Newsfeed service by clicking the newsfeed link below. Most of the latest browsers such as Firefox, Internet Explorer and Opera now have inbuilt RSS newsfeed readers. As do mobile phones and mobile apps.


Network / Server Status:
Should a web hosting issue occur, and it doesn't appear above then we may post it below under the specific Network / Server that is having an issue.
Albany Server Network:
Housed in the Albany Datacentre, in Auckland, New Zealand.

Currently there are no reported issues on this server network.



Linux Server Network Cluster

Currently there are no reported issues on this server network.


Windows Servers

Currently there are no reported issues on this server network.


Orcon Server Network:
Housed in the Orcon Datacentre, in Wellington, New Zealand.

Currently there are no reported issues on this server network.


Libra Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.


Concorde Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.


Nitrogen Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.




Carbon Server:
Housed in the Wilshire Datacentre, in Los Angeles, USA.

Currently there are no reported issues on this server network.



 




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