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RSS Subscribe Upload block on *.php files
Posted on 02/02/11 05:24PM

This announcement only applies to clients on our Corporate and Business Class web hosting plans on our New Zealand based server cluster.

Next weekour providers will start blocking *.php files from being uploaded via web pages.

On the morning on the 7th of February they will start blocking *.php file uploads via the Linux web cluster. Please note,they are only blocking *.php files from being uploaded via web based forms; you will still be able to upload *.php files using FTP.

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RSS Subscribe SPAM emails not getting tagged as SPAM by spam filter
Posted on 01/02/11 01:39PM

This announcement only applies ti clients on our Corporate and Business class hosting plans, and NOT clients on our CPanel plans.

Our upstream providers are aware of a spam issue where the spam filter is not able to tag email like "Job offer". The system administrators are working on a way to resolve this problem and we apologise for this inconvenience.

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RSS Subscribe Free Website Building tool for CPanel users
Posted on 30/01/11 12:55AM

We have just updated the free website builder on our premium CPanel plans to version 4. This adds many new and updated features. Many of our clients are not even aware that CPanel includes a free and easy to use website builder, allowing you to setup a website very easily using just your webbrowser, with no programming knowledge needed.

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RSS Subscribe Wellington Aniversary Weekend
Posted on 21/01/11 05:02PM

Just to let clients know that our office will be closed for Wellington Anniversary on Monday the 24th January.

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RSS Subscribe Mail delivery delay on Albany Network due to spam.
Posted on 20/01/11 05:57PM

This announcement only affects our Corporate and Business class hosting clients.

There is currently a delay in mail delivery on the shared cluster due to a large amount of Spam.

Our providers are working on clearing the queue so all mail should be delivered early this evening.

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RSS Subscribe Orcon rolling outages
Posted on 20/01/11 12:03PM

One of our hosting upstream providers has been having intermittent issues this morning affecting a few of our clients websites and email. Orcon have told us that this has been caused by a compromised website that was affecting all other websites on the servers. Websites are all up and running but we will be continuing to monitor Orcon.

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RSS Subscribe Temporary issue with our email address
Posted on 19/01/11 03:57PM

Due to a denial of service attack on our own email server, we may not have received emails you sent us between 2pm and 3.30pm today ( Wednesday 19th January 2011). These emails may have bounced back to the sender. Please resend us your email if you sent us an email between these times.

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RSS Subscribe Telecom / Xtra ISP users, and sending email issues.
Posted on 13/01/11 06:20PM

We have had several clients (those that use CPanel), who have had trouble recently sending emails through their email client software (eg MS Outlook). All these clients appear to be using our servers SMTP server for sending their emails, instead of their ISPs outgoing mail server. All these clients appear to use Telecom / Xtra as their ISP. It appears telecom have made recent changes on their network, that maybe causing this problem. We do know that they can block port 25, which is the normal outgoing mailserver port, therefore all CPanel clients should be using port 26 or port 8025 in their outgoing mailserver settings.

If you are a telecom user, please send your emails via telecoms / xtras SMTP server, and that will fix the problem.

All Telecom / Xtra cusomters also must authenticate their domain based email address with Telecom Xtra if you haven't already done so. Instructions for doing this can be found at http://tinyurl.com/yahooxtrasmtp
If you have any problems sending email via Telecom Xtras SMTP server please contact Telecom Xtra at 0800 110 050, and they will be able to help you set up the above settings for your domain based email address.

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