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RSS Subscribe Merry Christmas 2014 from the Lounge Network
Posted on 23/12/14 02:58PM

Dear Web Hosting Clients

As the year draws to a close, we would like wish all our clients a relaxing and safe festive holiday season. We thank you for your business over the year.

2014 has been a very busy year, with a number of significant updates and advances on the hosting and domain platforms. Notably there have been some major updates with the hosting platform, with significant investment being put into it. In the Domain Name space, it has been one of the biggest years ever, with the introduction of the new shorter .NZ domain extension, and also the release of a whole range of new domain extensions, which clients can register in our Domain Manager Platform.

Next year we will reach a milestone, as we will be entering our 15th year of operation. This will make us one of NZ’s longest established hosting and domain providers, which is still 100% New Zealand owned. We put our longevity down to offering a good quality reliable service and support.


Our main office will be closed between the 24th December until the 12th January. We will be offering limited email support during this period. If you however need emergency support during this period, please use the emergency support form (charges apply). The servers will be continued to be monitored 24/7/365 as per normal, in case of any problems with servers or the network during this time.

We would like to wish all our clients a safe and enjoyable holiday over the Christmas and New Year break.


Merry Christmas

Kind Regards

The Team @ Lounge Network.



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RSS Subscribe Legacy Corporate and Business Plan and DNS only Nameservers
Posted on 08/12/14 04:03PM

 

Services affected: Any websites using our legacy nameservers on our Corporate and Business Plan and DNS only Nameservers.

Issue: Customers that have had glue records set-up to point to our legacy nameservers that use ns1.nameserver.net.nz, ns2.nameserver.net.nz and ns3.nameserver.net.nz , and are using the following nameserver IPs (NS1 202.89.43.1 and NS2 66.29.25.63) will need to update the IP addresses to the following ones below:

NS1: 119.47.119.1

NS2: 54.67.27.45

NS3: 118.127.36.80

Our providers have added the old legacy IP address of 202.89.43.1 back to the Ns1 nameserver for the time being, but we urge all our customers to add the current IP range to avoid any further issues.



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RSS Subscribe Orcon Hosting Issue - RESOLVED
Posted on 02/12/14 08:35PM

 

Our legacy hosting provider Orcon had an issue on their network late afternoon which caused some of our hosted websites to either be slow loading or unresponsive. This issue also affected our own websites. This issue has now been resolved. We apologise for any inconvenience. 



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RSS Subscribe Orcon Hosted Windows Web Hosting Ending - 12th November 2014
Posted on 10/11/14 11:24PM

This is a notice for websites connected to the old Orcon Windows web hosting platforms which have now reached end of life (EOL). From the 12th November 2014, Orcon (iServe) Windows websites will no longer have internet access for security reasons. FTP access to these servers will still be accessible until 20th January 2014. All websites on this platform should have already been migrated over to the Linux Platform. All clients who have their domains and DNS hosted by us will have automatically been switched to the Linux Servers, so your website should be unaffected by this. If you happen to host your domain away from our servers, and you use a third party DNS provider, then your website may stop working after this date. As we don't manage the DNS for those domains we don't know who is affected, if anyone, nor are we able to change the settings for you. We don't expect there to be many, if any, affected by this change. 

If you do have your websites hosted on our old Orcon Windows hosting service, and host your websites DNS with another provider, please be sure to make sure that they are point to 202.191.33.100 (php55.iserve.net.nz) . Please email us if you are not sure. Your domain provider / DNS provider will need to make this change for you.



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RSS Subscribe .NZ Domains 30 Day expiry for UDAIs
Posted on 02/11/14 06:06PM

.NZ Domain Registrants should know that UDAIs (Unique Domain Authorisation ID) for all .NZ domains now expire after 30 days after they have last been generated.

http://www.loungenetwork.co.nz/nz-domains-30-day-expiry-for-udais/



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RSS Subscribe Lots of New Top Level Domain Name Extensions Released
Posted on 02/11/14 06:05PM

Our clients are now able to register a whole new range of recently released Top Level Domain Name Extensions. 

http://www.loungenetwork.co.nz/lots-new-top-level-domain-name-extensions-released/



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RSS Subscribe Shared Hosting Upgrades and New Shared Hosting Quotas
Posted on 29/10/14 04:33PM

 

Shared Hosting Upgrades

At the Lounge Network, we make an ongoing commitment to investing in resource and technology that ensures our servers run at optimal performance & availability - and most importantly - keeps your website or app running smoothly. Recently this has included;

• a complete overhaul of the shared hosting architecture at the Vocus Datacentre in Auckland, including upgrading all front-end servers and SATA drives to HP hardware,
• the implementation of MySQL Governor to regulate usage and prevent a site from affecting others when it requires additional resource,
• over $70,000 and 1000 hours of development/engineering time into upgrading mail systems and storage, providing you with a significantly more robust service.

New Shared Hosting Quotas

With our Corporate/Business web hosting plans, there are a small number of shared hosting customers (less than 1%) whose resource use would be considered 'excessive' for the shared plan that they are on. To ensure that your website is never affected by the 1%, we have moved away from offering unmetered diskspace and traffic on our web hosting plans, and instead have implemented some new usage quotas. The updated plan can be viewed on our web hosting plans page. Business Class hosting users can view the updated hosting plan at http://www.loungenetwork.co.nz/nz-business-web-hosting/

If you are one of the 99% - you won't be affected by the changes, and your website and email will continue to work as normal. The new quotas will only affect the 1% of customers who fall outside of what's considered 'fair use'.

If you are one of the 1% - we'll be in touch to look at how we can help you curb your usage, or, offer you a hosting solution better suited to your needs.



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RSS Subscribe Issue with PHP 5.3 cluster (resolved).
Posted on 21/10/14 01:10PM

There was an issue with the PHP 5.3 cluster at around 1pm, causing sites  to load extremely slow.The PHP 4/5 cluster is not affected by this issue. This has now been resolved by the techs.



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